Merative

“The system takes care of so many of the manual tasks we used to perform. This frees up time so we can put our efforts toward more critical tasks.”

“When I reach out to support for assistance, not only do they respond quickly, but they continue to follow up and provide updates on the issue until it is resolved.”

“The turnaround time is top notch for any tickets that get logged from our shortage team,” says Tiry. “Those are turned around in just a few hours, which is incredible when you compare that to other vendors we work with. When you’re able to get issues resolved fast, you can continue moving forward and getting your work done. It’s nice how quickly we can forget that there even was an issue. My shortage team really appreciates that about the OrbitalRX team.”

“If both are away from medication shortage management and shortage questions come in, I can jump into the platform and know exactly where to 5 find the answers.”

“It’s an extremely user-friendly program. It’s easy to navigate through. It’s easy to document in. Most importantly, it gives you the information you’re looking for right on the system’s main page; no need to go searching through other files, documents, or systems.”

“With that information, we can act much more proactively in managing these shortages,” Pella says. “By getting this up-to-date information everyday, we’re able to act accordingly and usually with enough time so we can either mitigate a shortage by using an alternative drug or at least get information communicated to those providers who might need to know about and then act on it.”

“OrbitalRX has definitely made that transition easier. They now have a platform they can utilize for better communication between each other. In addition, when one of them is taking time off work, the other can go in know exactly where things stand. There’s no more sifting through spreadsheets, emails, or SharePoint.”

“It was a smooth implementation,” says Kristin Tiry, pharmacy manager for Froedtert. Since the OrbitalRX team had experience with our inventory management systems, their expertise helped us transition quickly. I was surprised just how little we needed to be involved in some of the implementation work.”

“It’s really helpful to have that one place where we can go and learn everything we need to about a shortage versus having to reach out to one another to learn that information or ask where we can find it. Now that other sites within Froedtert are using OrbitalRX, it will be helpful for them as well as it will save them a phone call or email and reduce any panic if they can’t get ahold of one of us on the drug shortage team. They will now have somewhere to look to get the information they need.”

“Being able to see our quantity on hand across all different areas we manage drug shortages and then being able to transfer inventory as appropriate, so we do not run out of inventory is a definite win.”

“Everyone has access to this one dashboard, which is so much more efficient than needing to go into multiple systems and spreadsheets like we were before,” Pella says. “OrbitalRX tracks the medications that are experiencing shortages and our current supplies. We can sort this information by site, which is very useful and helpful, and easily communicate about shortages across sites.”

“We closely collaborated with the team at OrbitalRX on implementation and adding our current inventories to the system,” Pella says. “The team was more than willing to have ongoing weekly and then monthly meetings to ensure the system was working the way we wanted and needed it to. Any questions and queries were always addressed fast.”

“We needed to jump from inventory systems to usage systems to the different spreadsheets we were personally keeping track of to gather all our data around drug shortages and communicate that data to other individuals who would need this information,” Pella says. “There was a lot of manual work. There was also uncertainty around the organization of information, the right places to store information for ease of access, and whether tasks had been completed.”

“By powering Farmabot with the clinical evidence of Micromedex, we’ve made it much easier for our pharmacists to find all the evidence-based guidance they need to include in their reports.”

“Previously, our clinical pharmacy teams could spend hours reviewing one patient’s prescription, depending on the level of complexity,”

“Quality standards are important to us, and we selected Micromedex solutions to support clinical decisions because of its award-winning status and its robust editorial process,”

“We were looking for an innovative way to streamline our clinical pharmacy validation process and reinforce our safety measures while also creating a much more agile system for the team.”

“With automated alerts from Micromedex, clinicians can work much faster because the clinical guidance they need is immediately available in their workflow in the EHR.”

“Patients and families rely on us to present them with all their options, not just the ones we are comfortable with. It’s all part of the evolution of what we provide to our patients and helping them know that palliative care (or hospice care) are available care plan options for them.”

“The algorithm is doing what we’ve asked it to do. It is surfacing eligible patients that could receive palliative or hospice care services. With that data, we can message providers and let the providers lead conversations with the patients to determine what kind of care is appropriate for them.”

“The Palliative Care Model is a much more scalable solution. This algorithm lets us evaluate more patients, more efficiently, at every step along the way. This allows us to align patients with end-of-life services that they can benefit from.”

“Truven really did a lot of listening. I believe they understood the questions we were asking and I feel, with their experience, they moved quickly. From my perspective, they had it and they ran with it.”