Loop Subscriptions

“Loop has been amazing in helping us reduce our churn and scale our program . They act as a partner vs just a tool you can use, which has made all the difference — working closely with the team to improve our retention and scale our business because of it.”

““HelloBello wholeheartedly recommends Loop . Their dedication to customer success, agility, and focus on our needs make them a truly exceptional partner.””

““Shared DNA and dedicated support: We resonate with Loop’s entrepreneurial spirit and their commitment to building long-term partnerships . We have established relationships with key personnel at Loop , ensuring 24/7 support and personalized attention to our needs. This stands in stark contrast to the frustrating experience we had with our past subscription provider, which often felt impersonal and unresponsive.””

““Our migration process was complex, involving two PayPal accounts, Stripe as our primary gateway, and residual activity on Braintree. Despite the challenges, the Loop team went above and beyond to ensure a smooth transition. They actively collaborated with us until all issues were resolved ,demonstrating a genuine commitment to exceeding expectations.””

““Seamless Shopify integration: As a Shopify-based business, we appreciate Loop’s native integration . This translates to smoother operation, better integration, and faster development cycles compared to Recharge’s non-native solution.””

““Rapid development capabilities: Loop demonstrated impressive agility in responding to our requests. Features like Make.com access, Loyalty Lion integration, and API enhancements were implemented within days or weeks, far exceeding the responsiveness we experienced with Recharge.””

““Superior access to development and customer support: Loop provides outstanding access to their development and customer service teams. This is crucial as we develop our API-based customer dashboard . Unlike with Recharge, where each interaction involved a new representative requiring repeated explanations, Loop offers direct engagement with the team who can readily assist with our API needs.””

““It is basically a year since we moved to Loop. In summary: best decision ever … the model you build of being tech enabled but have a human in the center of your customer relationship is SUPER. Looking forward to year 2 with Loop.””

““We’ve been using Loop for a year and half now and it’s been great for driving retention . The features are flexible and customer-focused , and the support team (shoutout to Nihal) is always on it. Highly recommend if you're serious about scaling subscriptions. ””

“All in all, we couldn't be happier working together”

“What I value most is that Loop keeps evolving with the times. It's an app that's constantly being updated, which is quite rare and really worth highlighting.”

“Having a dedicated account team that supports us on every issue makes a huge difference.”

“The support is truly outstanding . You can really feel their expertise: they're always there to answer our questions, and also to challenge our numbers and help us make better sense of our data.”

“Switching to Loop has been one of the best decisions we've made for our subscription program . The team is incredibly responsive and always full of ideas: whenever there's something we'd like to develop, it's up and running within the day or in the days that follow”

“Loop is easily the best subscription app in the Shopify ecosystem. No only does it put every other competitor that we tried/demo'd to shame, but they are constantly innovating. The Loop Subscriptions we signed up for looks very different today in the best way possible. They listen to customer feedback and implement fast. This combined with A+ support makes Loop my favorite piece of SaaS that we have in our stack. I can't recommend these guys enough!”

“Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.”

“Loop subscription has worked perfectly for helping us setup subscription software seamlessly within our Shopify purchase flow. The customer service team has been elite and the entire onboarding and post go-live help has been better than I could have hoped for. 10/10 recommend without a doubt this team helped us be successful and am thankful because they worked with us like a good partner.”

“By far the best subscription app. Their features are much more advanced than other apps. We have direct communication with their team so we have A1 support and we constantly work together to find strategies. The migration was seamless compared to the other big apps out there. Our subscription metrics are through the roof since joining Loop and I highly recommend anyone having a subscription-based model to work with Loop.”

“The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.”

“Loop has been amazing in helping us reduce our churn and scale our program. They act as a partner vs just a tool you can use which has made all the difference in working closely with the team to improve our retention and scale our business because of it.”

“The app is user-friendly, enabling personalized customer experiences. Its self-serve portal and features like smart payment recovery have improved subscriber retention and revenue. Loop’s exceptional 24/7 customer service and support with bundles and exit surveys make it indispensable for our success. We highly recommend it.”

“We changed from Recharge to Loop in Nov 2022 as Recharge didn't have all the features we needed and we found Recharge's support slow and at times very average. In contrast, the guys from Loop have been fantastic during the migration and whenever we encountered a problem they'd fix it overnight and were always available via phone or video conference which made the migration very smooth.”

“I'm so impressed with Loop's customer and support team! They were incredibly helpful when I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use, and I haven't had any glitches at all. I highly recommend it!”

“Loop delivered excellent white glove support for migrating over our thousands of subscribers for our customer build a box subscription with tiered volume discounts. Where off the shelf functionality was not available, Loop provided great service for building the custom components that we needed. Especially incredible compared to the lack of response from legacy subscription platform players.”

“My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).”