Linxup

“We have caught a couple of technicians over the years claiming to have serviced a location and you can pull up the GPS and clearly see they never even stepped foot on the property. That's another level of protection we have to safeguard our reputation.”

“All of our service reports have time stamps and it's great for customers where it's outside only and they say, hey, we never saw them on the camera, or looked out the window and didn't see them walking around. You're able to pull the time stamp from the service ticket and pull up the GPS and tell them it lines up and they were there for this amount of time.”

“After that we were like, yeah, we need trackers on our trailers. It's not going to prevent them from cutting the lock and taking it, but you can follow it and find your trailer. Some people just wait until something happens but for a relatively modest investment, you protect an expensive piece of equipment.”

“That stuff has pretty much stopped since implementation.”

“We weren't very aware of it before, because we didn't have the ability to see it.”

“That is the main plan with this reporting — to present to our auto insurance. You know, this is what we're doing to kind of safeguard against and be more proactive and try to prevent circumstances before they arise. We're getting more in tune with the reporting first and getting it all lined up because we don't want to go to our insurance company and say, hey, we have this now, and then turn around and be like, right, what are you doing with it?”

“You hear horror stories of people seeking out service vehicles and trying to cause incidents. Having video evidence — I wouldn't say it completely bulletproofs you, but it gives you a huge leg up.”

“While we were on the phone with them, they said, 'Well, yeah, it's hard to dispute that.' We won the case.”

“We have really been happy with Linxup's service.”

“Safety is our number one priority. We tell the driver: 'We see you on your phone, get off your phone. You've got a big piece of equipment behind you...In our driver meetings, we express to them that we really do not have time to sit and watch them all day. It is for their safety, and to protect the company.”

“We can go right into Linxup, capture the exact address, know where they're going, and tell that customer he's on the way — or he stopped for fuel, or he's in traffic. Whatever the case is, we know.”

“It has saved us 100 times over in payroll hours. I just take that straight to the DMV. It prints exactly the report I need. The only thing I have to think about is inputting the fuel data as I get it -- and that doesn't take but a quick second.”

“My IFTA reporting — oh my gosh, that's a lifesaver and game changer, honey.”

“We get discounts on our premiums for having the cameras and using the footage to improve driving habits. That's becoming a lot more common in the insurance world.”

“If anything happens, it's very easy for me to look back, see who was in the vehicle at what time, and get all the information I need.”

“If I find a new dent and nobody has come to me to report it, and I pull the cameras and find out who did it, it's not going to be good for them. And they know this.”

“He said, 'Yep.' We were totally willing to give this guy a chance if he had come clean, but he flat out lied. We had Delta employees telling us that one of our people was in their break room taking naps. We caught him red-handed.”

“We don't do anything over in the south cargo area. There's no reason we would be going over there — and the vehicle was there for two to three hours, maybe three to four times a day.”

““I log our invoices weekly and mark when services are completed…Now we know exactly how much we’re spending per truck, which helps with budgeting.””

““We can now prove our crews were at a property, which helps with customer disputes.””

““We told them the cameras were for their protection, not for spying. If they’re in an accident that’s not their fault, it backs them up.””

““They [the Linxup team] just had better information. It felt like they were trying to help our business rather than just sell us something and then disappear. And they've been very hands-on with us transitioning over to these types of trackers. The whole onboarding process was fantastic in that regard… We deal with a lot of software, and onboarding can be a pain, but with Linxup, it was easy.””

““The system definitely put the brakes on excessive personal use of the vehicle.””

““Installation was the easiest part,” says Patrick, “Just plug it in, and it’s up and running. I also know if anyone has tried to remove the device from the vehicle, because I get alerts if someone tries to remove it or tampers with it.””

““If a client says the truck didn’t show up, or they were only there 15 minutes, it’s easy to pull up the information to verify on GPS. It tells me when they arrived and when they left, and I can just print it and send it to the property managers.””