Levellr

“"Insights updated with a multi-day lag, which is fundamentally misaligned with a platform built on real-time conversation. This delay limited our ability to act swiftly and make informed, data-driven decisions."”

“Levellr is kind of a community manager itself — better said, a coordinator. It's basically an assistant that's there 24/7. Whenever you want to do something, you can just have your Levellr assistant and it makes it easier.”

““The biggest loss to us as a business is an incident that's not fixed. If our players aren't happy, understandably it affects our numbers — so it is business critical that we are listening to our players and able to react fast.””

““I had to work the entire weekend — and Levellr saved me. I was able to be alerted and keep an eye on some disruptive members in the community.””

““If a significant bug or incident happens, we want to catch it early and we want the engineer who can fix it to be notified early. With Levellr now in place, we've significantly mitigated community risk.””

““A major incident can hurt our business fast, especially with a global player base that never sleeps. Real-time visibility isn't a nice-to-have — it's the difference between getting ahead of it and losing the community's trust.””

““Community has always felt like the part of a campaign you can’t quite put numbers on. Levellr changed that for us. At every key moment of the Florescence campaign — the bot launch, the release, chart week — we had real data on what was happening inside the Discord, why fans were responding, and what that meant for what we did next.””

““What we didn’t expect was how clearly the community understood their own role in what was happening. They weren’t just engaging with the bot — they were buying physical formats and digital downloads because they knew it mattered for the chart. Levellr surfaced those conversations for us. We could see it happening in real time rather than reading about it afterwards.””

““Going into chart week you’re making calls on limited information and hoping you’ve read the room right. Having Levellr’s data — being able to see that the community was actively pushing, not just watching — gave us the confidence to go harder on the final push. It made escalating feel like a decision rather than a gamble.””

““What changed was the speed. Normally you’d give an activation a few days and then look back at what happened. With Levellr, we could see within hours that the Garden bot was performing, understand what was driving it, and unlock more content the same night. We didn’t have to wait to decide — we could read the room in real time.””

““Levellr's scheduling and content organisation features make running the server so much smoother, freeing up more time for me to focus on what really matters: connecting with our players and making their experience the best it can be!””

“Levellr allowed us to get our Discord community on a growth trajectory by providing visibility on what activities actually drive growth, better understanding of overall sentiment, alongside support from Levellr that has been responsive and helpful every single step. We leveled up our game with Levellr!”