Legacy Heating and Air Inc.

“Blake was seriously incredible! He went above and beyond to make sure we were taken care of and was very transparent with everything from beginning to … More end. It took less than an hour from the time I made the phone call that he showed up to see what was going on. I am always so impressed with the customer service we receive. I will never go with anyone else. ETA: Brad came back today (3/4) and got my new furnace installed! The guys were so helpful. Explained what they were going to do and even showed me how to use my new thermostat. I am so happy to have heat back! Thank you, Legacy team!”

“We had Brett M. Come out and he was very kind and informative. Unfortunately, after he took a look and cleaned the coils on our unit it would have needed … More further repair much out of our price range. The flexible scheduling they used is understandable. However, we would have preferred a possible time frame. Also, everyone we spoke to was kind and professional. 😊 They did not seem annoyed with our questions or in a rush to get us off the phone.”

“Eddie Feeks is a wonderful representative of your Legacy business. He was very knowledgeable of our problem. He explained everything in depth and didn’t … More move on until we understood. He gave us several options to correct our situation and explained the pros and cons of all of them. Eddie displayed excellent professional, unhurried, and thorough skills with us.”

“Nicholas was a respectful, kind, and professional. He was knowledgeable and gave me great info on what he was doing. He even took the time to teach another … More tech on what was happening to help give experience to others within your company! It’s guys like this that make me trust company’s like yours. Price felt steep but that is just how things are nowadays. Hard to complain when they are in and out quickly and do everything right.”

“Another great experience with Legacy. The technician completed my annual generator maintenance. The generator membership is a great deal…$16.95 a month…it … More beats most of the competitors in the area. The technician was on time, knowledgeable and extremely personal and professional. He was respectful of our property as the generator sits in a side garden and he took pains to make sure everything was left in pristine condition. I will definitely be using Legacy for all my heating, cooling, plumbing and electrical needs.”

“Called at 8a this morning and they were here before 930a and had the problem diagnosed and fixed without breaking the bank! The tech Zachary was very professional … More and personable along with knowledgeable. He will be my go to guy from now on! Thank you Legacy and Thank you Zachary!”

“Super clean & fast install. Andy ripped out the old system & installed state of the art Daikin system.You can really tell Andy has a lot of experience … More installing furnace & AC systems! Top notch workmanship & he cleaned up spotless! A+++”

“Legacy is a top notch company and it shows that customers are valued. I spoke to several staff on the phone and each time I felt really listened to. Each … More was courteous and helpful. My tech, Nathan, gave me thorough explanations of issues that he noticed on his inspection and he noted them on the service sheet with estimates of labor and parts. There was no hard sell tactics or pressure. Legacy is a company that I can trust.”

“Trevor Sarber and the gentleman who assisted (I don't do well remembering names)in the installation of my furnace and air conditioner did outstanding … More work. They answered any questions I had and were friendly and professional. After installation Trevor showed me the particular features and gave me advice on how to maintain the system. All debris, including my old components, were removed and the entire work area was as clean as it was prior to their arrival.”

“I have been using Legacy for sometime and have never had an issue with them , there honestly on everything is irreplaceable, they are always on time and … More neat and very friendly. Blake who was the man that came today was outstanding, went over everything with me and knows his stuff, I appreciate his openness and honesty. Excellent person to deal with.”

“Brett was very thorough and made sure we were all set with both the repair and getting our gas turned on, waiting for them to come and let them know what … More he fixed. He was very professional and let us know about the membership; which we signed up for and feel really happy about. Thank you for helping us”

“The service was great, very friendly and knowledgeable and answered questions as I asked without needing to look anything up”

“The team did an amazing job putting in our replacement unit. They got us in a day earlier than expected. They were professional and worked hard on a challenging … More situation. Highly recommend their services”

“We use Legacy for our Heating & Air at the property I manage. We have had a few different technicians come out for repairs. They are always respectful … More and professional. Brantley comes out to our property the most, he does a wonderful job at explaining the issues and services / repairs needed.”

“Zach was quick, efficient and a great communicator. Really appreciated how much time he spent explaining the issue after fixing it to be sure we didn’t … More run into the same problem again. AND he reminded me what our service plan entailed which was neat bc we weren’t using all the benefits!”

“Zachary at Legacy was great! He came in, looked at my furnace, found the problem and fixed it so quickly. I appreciated his patience, his knowledge and … More ability to explain things in a simpler way and how to fix it. I definitely recommend this business for any HVAC questions or concerns you may have.”

“Zack, arrived on time. Went straight to work and was out in a timely fashion. He is one of the most honest repairmen I have met. He had suggestions for … More future updates, was informative but not pushy. I hope to see him in a few months for my AC. Highly recommend him. His check up was covered by the maintenance agreement. 0 dollars to me.”

“Brantley came out on a Sunday, Super Bowl Sunday for starters, and what impressed me the most is that he did not rush the process. He thoroughly inspected … More every connection and documented each step so he could explain what he found. I am extremely appreciative of him and Legacy for their attention to our no heat emergency call, as we were having guests this evening. Thank you so much and I will definitely be calling again!”