Kenect

“Kenect has helped reduce my manual work and makes it easy to retarget customers. I'm trying to get the rest of our group on it too!”

“A lot of vendors start strong and then flatline—but with Kenect, the reviews keep coming in. That consistency has been huge.”

“Before Kenect, we were just hoping for reviews. Now we have a system that consistently drives them.”

“It costs less than one agent, yet delivers exponentially more. If you’re not using this, you’re lighting money on fire.”

“We have cleaned recall lists across all store's multiple times, which is unheard of. That's hundreds of thousands in revenue.”

“If you want to grow your business the right way… Kenect would be a way to go.”

“Getting the clients into the store is the most crucial thing to my business. And truly, without the Kenect Engage AI software and the team that represents it, we would not see the increase that we've seen in my first 90 days here.”

“"Our reviews have skyrocketed since we started with Kenect."”

“Kenect is a fast and easy way for customers to ask us questions about their boats. They love that we can send them progress photos at any point in time.”

“Kenect does the job of multiple people. It’s a no-brainer for follow-up.”

“If I didn't have Kenect, I'd need 8 to 10 more people to handle the volume. It's the best bang for your buck.”

“Voice AI made a real impact across our service department. It handles over 91% of customer interactions on its own, reduces inbound call volume by directing customers accurately, and even flags bad contact info to improve our data. Even with rising appointment volume, we maintained our 92% show rate — and the detailed conversation logs have been a huge help in training our team.”

“Kenect's Voice AI simplifies things by referring customers to the right department at the right time.”

“We signed up and thought, "Man, I hope this works." I don't think we could do without Kenect now. I wouldn't cancel it for anything.”

“The results from business texting and web leads were immediately seen in the increase of reviews and website leads. Employees caught on to the system quickly and usage spread to every department.”

“We used to call customers, but 75% of the time they wouldn't answer. So now we text them with Kenect, and they immediately text back.”

“"The ROI from Kenect has been incredible. It costs less than hiring an additional agent but gives us so much more. I wouldn’t want to run the dealership without it.””

“"Kenect takes care of the heavy lifting, allowing my team to be present, personable, and focused on building strong customer relationships.””

“"When we acquired a new dealership last year, we had everything up and running with Kenect in less than 24 hours. It was a seamless transition.””

““Our team used to manage huge spreadsheets and lists manually, which took days. Now, with Kenect, it’s all automated, saving us hours of work each week. The team is much more energized and focused on helping customers when they need it most.””

“"By automating recall outreach, we’ve been able to completely clear recall lists across all our stores, which has brought in hundreds of thousands in revenue.””

““We’ve seen service retention soar for out-of-warranty vehicles. Our retention rate is now more than 50% above the expected numbers for out-of-warranty cars. That means hundreds of additional vehicles serviced every year.””

“"They didn’t come in with a one-size-fits-all pitch. They asked, ‘What’s going on at your store, and how can we help?’ That never happens with vendors.””

““Imagine having a busy team, but still finding it hard to keep up with all the customer communication. The challenge was finding a way to stay connected and keep the service department running efficiently without burning out our staff.””

“We were spending way too much time calling customers with service and parts updates. With Kenect, we know the customer gets the text right away and can answer quickly. Text-to-Pay has also been great at helping us get paid faster and more efficiently. We're super excited about Kenect's new Pay-Over-Time integration as well!”