KDCI

“As an E-commerce Project Manager at Creative Co-Op, my job is only as effective as the team supporting the work behind it, and that's exactly what KDCI has been for me... Together, we've launched thousands of items across dozens of retailers, and we genuinely couldn't have done that volume of work without them. Beyond their output, working with KDCI is just a great experience — they're communicative, reliable, and easy to work with, and they function like a true extension of the Creative Co-Op team.”

“Shout out to operations team members all of you, especially our support call agents. We recently received our monthly bill from Call Experts who handles calls we cannot answer and the impact you are all making is stellar. Everyone at Cedar can have an impact, and all of you are crushing it. GO TEAM !!”

“[KDCI] did an excellent job! Here are some few items I noticed: stayed on top of this RMA, proactively communicated with the client, very clear, direct, and detailed communications with the client, acceptance of feedback from me and quickly implemented. Naturally, this is also a reflection of [KDCI's] awesome training.”

“It has been fantastic working with the KDCI team! They are always kind, polite, prompt and professional through every process. They proactively follow up to ensure things are going well, which shows they truly care. They help to find people who truly fit the criteria given. The KDCI team also has a train-the-trainer program, which is a huge benefit in the event a person isn't working out and/or doesn't fit the company. I highly recommend them!”

“Their attention to detail and commitment to excellence were exceptional. They actively listened and integrated our feedback, greatly enhancing customer experience. The outcome is not just improved feedback, but a competitive edge in our market, evidenced by the many compliments we've received.”

“We have found KDCI to be a consistently reliable partner, always willing to ‘go the extra mile’ to ensure our valued customers receive the best possible service.”

“Having collaborated with KDCI.co for our creative needs, I can confidently attest to their unparalleled expertise and dedication. Their team consistently delivered innovative solutions that not only met, but often exceeded our expectations. Their professionalism and attention to detail are commendable.”

“I was just looking through the work your team has been producing and wanted to let you know how pleased we are with the quality and thoughtful design. It really looks great and is truly going to make a huge difference for us. I'm very happy we're working together. Thank you!”

“On behalf of the UK team, we just wanted to say a massive thank you for all the back-end work you did... You've been super helpful to the team with a lot of changes to make so thank you very much!”

“Cary + Jazz - Problem solving and teamwork!! Angelo - killing it with web design!!”

“For the program pages we developed in 2020, traffic on the English-language site soared to nearly 14 million sessions. This represents an impressive increase of 117.2% in traffic, a testament to your team's vital contributions to the catalog. From creating UUIDs and updating metadata to revising versions and binaries—every detail you addressed played a crucial role in our success!”

“Their attention to detail and commitment to excellence were exceptional. They actively listened and integrated our feedback, greatlyenhancing customer experience. The outcome is not just improved feedback, but a competitive edge in our market, evidenced by themany compliments we’ve received.”

“I just wanna let you guys know how much we appreciate you and your flexibility to move around to all the different things. It's really really appreciated and like a fresh air that you guys are so willing to move or do whatever we need. So thank you! It's made a world of difference! Appreciate you guys a lot and very thankful to get to work with you!”