Katana

“We were looking for end-to-end traceability on our raw ingredients through to finished products. Katana fulfills all our needs in a simple, easy solution. As an organic food processor, traceability is a critical requirement, and our records must be meticulously kept.”

“Since implementing Katana, we’ve grown our product offering, and that wouldn’t be possible without it. It has freed up my time so I can focus on designing and creating more products. It also means that I’m not working until 11 pm every night.”

“I configured some automation between OpenCart and UPS WorldShip to deal with the shipping, but there were no manufacturing modules or packing lists, and overall it was very clunky.”

““Yeah, it was your onboarding phase. Any time I sent an email or made a call, I got someone immediately. They were fast, and it just worked. With other providers, a lot of times you pay all this money for onboarding, and it’s a joke — but Katana’s support team knew the product inside out. That’s when I realized we made the right decision.””

“Katana will be the backbone that runs the whole thing — beginning to end.”

“We recovered over $40,000 in materials just by getting Katana in place. That alone paid for the system.”

“The whole process — quoting, invoicing, material handling — works together. It’s not just one area where Katana shines. It’s every step.”

“I told them, ’I’m not touching your inventory until we figure something out’.”

“Overall, my experience with Katana has been really, really great. It’s easy to do stock adjustments, stock transfers, and stocktakes. I can easily see all the materials that we’re going to run out of in a month.”

“To keep track of materials, our COO had a pen, pencil, and his memory — ‘OK, I’m pretty sure we have all of these, so we’ll need more in a month’ – and that’s simply not a good system.”

“Recently, we switched over to Xero, so we decided to work with Katana since it integrates well. Our previous system did not provide the necessary support, but Katana now offers a quick response.”

“With Katana, we can now know what we have in store and where to look for it. It has also helped us a lot with our manufacturing and purchase processes.”

“We moved into a 24,000-square-foot facility 10 months ago, and we’re already outgrowing it. Next up is a dedicated fulfillment and storage facility and Katana will grow with us.”

“Every step from labor costs to final extraction is tracked in Katana. It’s given us true visibility and control.”

“I literally started to get teary-eyed when I saw everything finally set up in Katana.”

“As soon as we acquired our manufacturing partner in 2022, I realized these spreadsheets weren’t going to cut it anymore.”

“We own the complete chain from soil to oil, and Katana helps us track every bit of that.”

“On the other system, it was a pain going in every day and manually clicking ship, ship, ship, ship. It’s a lot easier now to trust the accuracy of what’s going on.”

“I was hoping Katana would eventually get to the things that were making my process difficult elsewhere. Now it makes everything so much cleaner, and I’m super happy to be back.”

“A typo is my problem, but when you’re monitoring that many things, you need a system that helps you avoid them. Now I trust it. I know the BOM is set up correctly, so when it generates a PO off that BOM, I don’t have anything to worry about.”

“When your system is hard to operate, you feel underwater, like you need to hire ops help just to stay on top of it. Katana lets me stay on top of everything myself, without worrying about a blind spot in my forecasting.”

“Something that should take you two clicks took you seventeen. Inventory transfers had you setting up a separate sales channel for every move. There was always this phantom, ghost inventory stuck in some state that needed a couple more clicks to finally push through.”

“I didn’t know how stressed I was until I left our old system. Things would be wrong, or the Shopify sync wouldn’t update for 24 hours .”

“I’m growing about 20% a year — I need systems that match that growth. Katana is the piece that lets me plan instead of just react.”

“We were routinely overselling because my system couldn’t keep up. Now I’m ordering three times a year, spaced out, and using Katana to maintain a baseline instead of constantly running out.”