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Inbenta

Software Development

Inbenta is a global leader in AI-powered customer and employee experience solutions, delivering personalized, omnichannel support through conversational AI, semantic search, and knowledge management.

Hiring now

2open roles

Is Inbenta hiring?

Yes. As of November 5, 2026, Inbenta has 2 open roles on Metaintro. 2 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast Inbenta is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

2
0
OctoberNovember
November: 0 new roles.

Customers

All 16 companies Inbenta names as customers.

Customers hiring now12

Case studies3

  • OPPLUS
  • GOL Airlines
  • Travel Club

Other customers1

  • OPPLUS and BBVA

What their customers say

Quotes from people at Inbenta's customers.

“We are really glad to have Inbenta on our side. Inbenta understood that we wanted to go through a digital transformation, but in a human way. We wanted our WhatsApp chatbot to be a way to serve our customers better, whilest taking into account the fact that customer behaviors are always changing.”

Renato Suplicy · Head of Digital Strategies and Service · Neoenergia

“We've had around 1.5 million customers per month contacting us on the WhatsApp chatbot we developed with Inbenta.”

Renato Suplicy · Head of Digital Strategies and Services · Neoenergia

“Employees are not only taking the Inbenta-built Learn courses, they’re re-taking the courses — and they’re having a great time doing it.”

Brandon Horbowicz · Vice President Retail Enablement · M&T

“The dashboards give us a lot of information. They allow us to identify errors or issues on our website and let us notify other teams about them, or to challenge them on how we could do things better.”

Elisa Moreira · Customer Service Manager · GOL

“The relationship with Inbenta is really good, and we get a lot of support from the team there. We have weekly meetings during which Inbenta’s customer support gives us recommendations on how we could improve our content. They also bring innovative ideas, which is very helpful.”

Elisa Moreira · Customer Service Manager · GOL
Show 7 more quotes

“Thanks to Inbenta’s solution, we are able to update the information we deliver to our customers in a quick and easy way, making our customers’ lives easier. The solution is very user-friendly and our team can go in and update content in a matter of minutes without having to rely on Inbenta for help.”

Elisa Moreira · Customer Service Manager · GOL

“Inbenta has led to great improvements to our customer service, with a very significant cost reduction for our company. Currently, for example, more than 30% of emails are managed directly by [the chatbot].”

Luciane Franciscone · Corporate Marketing General Manager · GOL

“Today, approximately 35% of customers finalize their check-in process through WhatsApp, which is a very good result for us. Among those customers, 90% say that it’s very good or excellent service, and we’re obviously very happy with that result.”

Elisa Moreira · Customer Service Manager · GOL

“Our bot today makes our customers’ lives much easier.””

Elisa Moreira · Customer Service Manager · GOL

“I wouldn't be overselling it when I say that when we launched Discover Mobile, I received more positive feedback from my colleagues than I ever have in 10 years of launching a bunch of other different programs.”

David Palmer · Head of Mobile and Digital Banking · Nationwide Building Society

“A demonstration provides the safety and space for colleagues and members to play and familiarize themselves before getting in the game and doing it themselves.”

Charity Wood · Digital Skills & Knowledge Manager · Nationwide Building Society

“We call it digital with a human touch — giving members choice by giving them the knowledge to transact digitally should they want to.”

Liz Jones · Product Owner, Digital Education · Nationwide Building Society

AI launches and partners

What Inbenta has launched and who it works with on AI.

  • LaunchAppHub integrationsInbenta AI’s platform integrates AI models, data systems, CRMs, and other enterprise tools.
  • LaunchAI WorkflowsInbenta offers AI agents for multi-step workflows.
  • LaunchInbenta AIInbenta AI offers a platform with AI agents that resolve complex, multi-step workflows.
  • LaunchSmartOps agentSmartOps is Inbenta Encore's agentic AI capability that receives a goal and executes it, coordinating, routing, and governing multiple systems to resolve complex customer interactions end to end.

Skills they ask for

Most frequent across open postings.

Tech stack

CMS
HubSpot CMS
WordPress
Analytics
Google Analytics 4
Google Tag Manager
Marketing
HubSpot
CDN
Amazon CloudFront
jsDelivr
Libraries
jQuery
Swiper
Security
CookieYes
Hosting
Amazon Web Services

Company facts

Headquarters
Allen, US
Employees
192
Founded
2005
Industry
Software Development
Sector (NAICS)
Information
Peer
Google
Social
LinkedIn · X · YouTube

Similar companies

Companies in the same industry as Inbenta that are hiring now.

Questions about Inbenta

Is Inbenta hiring?
Yes. As of November 5, 2026, Inbenta has 2 open roles on Metaintro. 2 were posted in the last 30 days. The most are in Customer Support (1) and Sales (1).
Who are Inbenta's customers?
Inbenta names 16 customers, including HP, Deutsche Bank, BBVA, Santander, and M&T Bank.
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