Icertis

““We now have one repository, one single source of truth for our purchasing department, which is great, Our migration happened parallel to configuration,” Rabea says.”

““We had very high manual efforts and manual processes around the contracts,” Rabea Pohl, Head of Legal Operations & Technology, says. “We had limited overview about obligations and risks stemming from the contracts, which can be quite threatening. It was a problem.””

“We now have one repository, one single source of truth for our purchasing department, which is great, Our migration happened parallel to configuration,”

“Any technology is only as good as the implementation partner, and I think Icertis has been fantastic at coming to the table, helping us understand how we're going to use it properly, and working with us as we update our business process to use this tool to its full capabilities.”

““We’re a small team, but we’re pretty mighty in what we can do,” he said.”

““You write the contract relative to the risk. That’s how we use our integrations between our risk tools and our templates.””

““You don't need to put a 40-page master services agreement on every single contract,” said Dansby.”

““You can use it to say, ‘This contract has better payment terms, better limitations of liability... but this one has better SLAs and pricing.’ And then you can really sit down and guide the business,” Dansby explained.”

““ With Icertis, you move your high-skilled labor from data entry to storytelling and advising your customers, your internal stakeholders,” Dansby said.”

“Icertis has become a technology that, once it's available, you can't live without it.”

“It's like having Excel—what did we ever do before we all had Excel?”

““We built a playbook around our risk philosophy,” explained Gawronski. “Now AI highlights only what requires human judgment, allowing our teams to focus where it truly matters.””

““With our previous CLM, we would have to reach out to our customers to see where in the process the contract was,” said the executive. “ That’s just not something that we want. With Icertis, it has been a sea change in our customers’ experience working through the contracting process with us.””

““Being able to get a customer to sign on the dotted line far more quickly means that we bring in that revenue more quickly. And that improves our overall margin with that customer,””

“Previously, information was sent to everyone; now, we’ve streamlined visibility based on specific modifications,”

“We can align our products with customer needs more effectively and provide more insight during product design,”

“The Salesforce integration was critical. Our sales team was already using Salesforce, and this allowed them to stay within that system, which is a significant factor for user adoption.”

““One headline: Transparency out of a single point of truth.””

““To have comprehensive knowledge about your contractual details – about rights and obligations, risk and opportunity, is crucial in these times, and that’s why we decided to prioritize digitally transforming contracts,””

“At Moda Health, we are passionate about helping customers with innovative, evidence-based health plans and diverse provider networks,” said Dave Nesseler-Cass, Chief Compliance Officer, Moda Health. “We needed a contract management system that would allow us the opportunity to unlock business value from our agreements organization-wide. The increased contract intelligence we get from the ICI platform will increase our efficiency, deliver critical insights into our provider agreements, and improve our compliance auditing process.”

““The more we can integrate with downstream systems, the better off we are,” Orrison says. “Employees just want to work with a partner to deliver the scope of their job. So the more we can make things seamless for our users, the better the experience, and it gives us the business velocity we’re looking for.””

““All of our more than 220,000 employees can act as procurement agents for the company. So how can we make that process and that engagement as simple as possible, knowing that these folks don’t have the rich background that our legal experts and the procurement teams have?””

““The cycle time of a contract gets reduced from days or even weeks to minutes. It doesn’t matter anymore if you want to make a small change. Just create a new version. It’s a matter of minutes and you have it””

““All the contracts that currently run through Icertis are 100% fully automated. And that is a true game changer and benefit for our business.””

“Every aspect of the contract management process is optimized”