Hubtype
Software Development
Hubtype is a conversational AI platform that enables businesses to automate and optimize customer interactions across WhatsApp, Messenger, and webchat. Our solution combines intelligent automation with seamless human agent handoffs to deliver exceptional customer experiences at scale while reducing operational costs compared to traditional support channels
Is Hubtype hiring?
Yes. As of November 3, 2026, Hubtype has 2 open roles on Metaintro. 1 was posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
Hiring pattern
How fast Hubtype is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 24 companies Hubtype names as customers.
Customers hiring now7
- Mango1,412 open roles
- easyJet138 open roles
- Decathlon89 open roles
- Volkswagen16 open roles
- Zurich9 open roles
- Retorna3 open roles
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- Michael Kors1 open role
Case studies7
- Wizz Air
- Alsa
- SegurCaixa Adeslas
- Securitas Direct
- Multiasistencia
- JetSMART
- Bankia
Other customers10
- Grupo Soledad
- TMB
- Air Europa
- Easy Jet
- Coches
- Cooltra
- Jet Smart
- Occident
- Levis
- Alianz
What their customers say
Quotes from people at Hubtype's customers.
“The assistance program on WhatsApp is one of our best-rated services for its quality.”
“We closed February with a 98 % SLA compliance rate for response times and a CSAT score of 4.44 out of 5. Scaling like this without sacrificing quality is exactly what we were aiming for”
““We’ve reached a very high level of automation in our messaging channels—close to 90%—largely thanks to Hubtype’s generative AI. They’ve been proactive in helping us implement solutions gradually and keeping us updated on new AI features we can add.””
“Hubtype's conversational platform transformed how we connect with our leads. The ease of using WhatsApp and the personalised approach have significantly improved our ability to reach customers and work more efficiently. It's a huge step forward for our business. WhatsApp is the channel of the present and the future—if you’re not there, you risk losing business.”
“These initiatives improve the value perception of the customer and enable us to track our operations better. Using traditional channels, this is simply not possible. We see it as a relationship evolution with our customers.”
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““We’ve significantly reduced costs and improved efficiency by automating 80% of our conversations in a short time. Hubtype’s support has been essential to what we’ve achieved with Austral.””
“We knew there was room to improve our Trustpilot score to better reflect the experience we deliver to customers. We approached Hubtype to see if they could help by guiding live-chat customers to Trustpilot. They delivered a smart, seamless solution in record time—and the results were impressive: our Trustpilot score increased by 107% in just three months.”
“These initiatives have significantly improved our ability to provide exceptional customer service while reducing costs. Hubtype has enabled us to automate complex processes, allowing us to focus on delivering personalised support where it matters most.”
AI launches and partners
What Hubtype has launched and who it works with on AI.
- LaunchAI-driven automationHubtype uses AI-driven automation to deliver personalized promotions, reminders, and recommendations.
- LaunchSales AI AgentThe Sales AI Agent gives real product advice, builds baskets, and follows up like a store associate.
- LaunchGenerative AI-powered FAQ automationHubtype’s customer service solution combines generative AI-powered FAQ automation with personalized shopping assistants and WhatsApp marketing integrated with its CRM.
- LaunchGenerative AI for bankingHubtype helps banks take a realistic approach to customer interactions with Generative AI, seizing opportunities while mitigating risks.
Skills they ask for
Most frequent across open postings.
Tech stack
- CMS
- HubSpot CMS
- Webflow
- Analytics
- Google Analytics 4
- Google Tag Manager
- Hotjar
- Segment
- Marketing
- HubSpot
- CDN
- Amazon CloudFront
- jsDelivr
- Libraries
- jQuery
- Swiper
Company facts
- Founded
- 2016
- Industry
- Software Development
- Sector (NAICS)
- Information
- Peer
- Website
- hubtype.com
- Careers
- apply.workable.com/hubtype
Similar companies
Companies in the same industry as Hubtype that are hiring now.
Questions about Hubtype
- Is Hubtype hiring?
- Yes. As of November 3, 2026, Hubtype has 2 open roles on Metaintro. 1 was posted in the last 30 days. The most are in Customer Support (1) and Sales (1).
- Who are Hubtype's customers?
- Hubtype names 24 customers, including Mango, easyJet, Decathlon, Volkswagen, and Zurich.