Hook
Technology, Information and Media
Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.
Hiring now
Is Hook hiring?
Yes. As of November 5, 2026, Hook has 17 open roles on Metaintro. 7 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Motion Designer IIMedia ProductionRemote—Remote—3d ago
- Principal Engineer -- Full-Stack TypeScript (Node.js, React, Cloud)DeveloperRemote—Remote—8d ago
- Legal Affairs FellowLegal IndustryNew York, New York, United States · HybridNew York, New York, United StatesHybrid—10d ago
- Data InternAnalystNew York, New York, United States · HybridNew York, New York, United StatesHybrid—13d ago
- Associate Design DirectorDesignRemote—Remote—22d ago
- Commercial AssociateSalesLondon, England, United Kingdom · Hybrid · £40K – £60K/yrLondon, England, United KingdomHybrid£40K – £60K/yr27d ago
- Senior Copywriter (Sports Emphasis)MarketingRemote—Remote—Oct 6, 2026
- Product InternProduct/Project ManagementNew York, New York, United States · HybridNew York, New York, United StatesHybrid—Sep 30, 2026
Hiring pattern
How fast Hook is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 4 companies Hook names as customers.
Customers hiring now3
- Superhuman71 open roles
- Salesloft20 open roles
- Planful10 open roles
Case studies1
- hackajob
What their customers say
Quotes from people at Hook's customers.
“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”
“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”
“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”
“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”
“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”
Show 2 more quotesShow fewer
“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”
“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”
AI launches and partners
What Hook has launched and who it works with on AI.
- LaunchGuardianGuardian monitors product usage across every account, benchmarks accounts against usage levels its ML model has identified as optimal to prevent risk, and automatically drives customers back to those benchmarks.
- LaunchMachine learning churn predictionEcho uses machine learning models trained to predict churn with accuracy.
- LaunchAgent EchoEcho is Hook's AI agent for churn risk that flags churn risk and builds the Plaibook to fix it.
- LaunchAgent DeltaDelta identifies accounts with upsell or commercial-strengthening opportunities, sends initial outreach, and hands qualified opportunities to the team.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Figma
Tech stack
- Frameworks
- Next.js
- Analytics
- Google Analytics 4
- Libraries
- D3.js
Company facts
- Headquarters
- 21 Great Winchester St London, EC2N 2JA
- Industry
- Technology, Information and Media
- Sector (NAICS)
- Information
- Peer
- FAR Inspections
- Website
- hook.co
- Careers
- hook.co/careers
Roles by location
Where Hook is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Hook that are hiring now.
Questions about Hook
- Is Hook hiring?
- Yes. As of November 5, 2026, Hook has 17 open roles on Metaintro. 7 were posted in the last 30 days. The most are in Design (5), Marketing (3), and Customer Support (2).
- Where is Hook hiring?
- Hook is hiring in London, New York, and Los Angeles, with the most open roles in London.
- Does Hook offer remote or hybrid work?
- 64% of open roles are hybrid and 36% are remote.
- Who are Hook's customers?
- Hook names 4 customers, including Superhuman, Salesloft, Planful, and hackajob.
- What skills does Hook look for?
- Its open roles most often ask for Figma.