Hobbes

“Within the first 30 days we saw a 50% month-on-month increase in human demo bookings, which is exactly what we wanted.”

“Our goal was not to replace our humans, but make them as busy as possible with as many qualified demos as possible.”

“I don't think I'll ever go back to doing things the old way.”

“If you care about your customers, if you care about your time, if you care about efficiency, if you care about a good experience, if you care about sales... it's just such an obvious solution. It actually allows you to be closer to customers than you were before.”

“This is the future of going to market. It allows you as a startup and a small team to scale much, much more quickly, where normally you would need to hire people and have these bottlenecks. Now you can scale with a much smaller number of people and just have much more revenue.”

“I'm excited to hook coding agents up to Hobbes and ship features as customers request them. I'm excited to give Hobbes a sandbox environment where it can try out new features and see how they resonate with customers before we ship them.”

“Especially as a company building AI infrastructure, we'd be kidding ourselves if we weren't using the most advanced tools for go-to-market. Our customers rely on us to be on the cutting edge.”

“You have all of the super-rich data of which features are resonating, which ones are not, what are the feature gaps, what are customers building. I am really excited about this self-reinforcing loop because it'll allow us to be even more customer-focused than we ever were before.”

“We can spend that time on the things that really matter and the really big questions, rather than spending all this time gathering context.”

“It was mind-blowing. The product pretty much sells itself. It was like seeing a reflection of what I do, but there were already small improvements. I was like, wait, I should probably be doing that. We haven't manually tuned this agent, haven't given it any additional data, and it's already doing things that I wasn't doing.”

“Today I might be better at giving a demo than the agent. But will I be a month from now? Two months from now? Three months from now? This is a completely new way to go to market, and is actually much more scalable and higher quality than hiring a human team.”

“Wait a minute. If I get this agent today, it can take infinitely many demos. It can learn from every single one, share all the learnings with the team, and self-improve over time.”

“I can do demos. I can do lots of demos. But I'm fundamentally limited in how many I can do. I will probably improve over time, but I'm not perfect. And as we scale, we're going to need to do many more demos than I can individually do. We're going to need to hire people, and the learnings from one person will not necessarily diffuse across the whole team.”

“I really don't want to hand over the keys to the kingdom. Your interaction with potential customers is the storefront of your digital business.”

“This job is all about customer service and staying as close to customers as possible. My initial reaction was: I don't want to be further from the customer.”

“our time is the most valuable resource in a startup. I love helping customers and working with customers, but I want to make sure I'm giving my attention to the right customers.”