HCSS

“We’re making a ton of money, but I’m keeping people firmly with their families,”

“Now, we look ahead. So that’s a huge difference.”

“We have the ability to look at a snapshot at any given point in the day to see the health of the job.”

“The consequence of not getting everyone onboard is cash loss,”

“The true test came when Tri-State faced a $1.2 million change order. In the past, this might have been a difficult process. However, armed with detailed notes and data from HeavyJob, they confidently presented their case and executed everything within HeavyJob. The result? The full amount was awarded.”

“We were one of those organizations that used 18 different programs to get the same result. So, we're bringing the focus of using that single solution, which is HCSS, to launch a lot of different initiatives within the organization. Anybody that's in our industry should be using HCSS.”

““Since making the switch to HeavyBid and adding Pre-Con, the process is so simple and user-friendly.””

“HCSS Safety has helped us manage safety to a degree I couldn’t comprehend during implementation.”

“Our guys are saying now, ‘Safety is cool,’” Pollack said. “That’s the comment I get from the field. Our safety culture is being driven by our employees using the software.”

“We’ve been using it in business development opportunities, and it has certainly made a difference,” he said. “To be able to use the HCSS app and show them what we’re doing and how we pull information is great. Since July of last year, we had 1579 equipment and 139 job site inspections, and our guys in the field are doing those. It’s more or less a way to show current and potential new customers what our culture is like.”

“When you’re finding issues to fix, it shows customers that you’re engaged in the safety process,” Pollack said. “When they have a tool like HCSS Safety to be able to report that info and relay it back to the customer, that’s what the customer wants to see. Those are leading indicators. If we’re finding things in the field, we’re preventing issues from happening.”

“Before, we were basically chasing our tails,” Pollack said. “Now there is so much data coming in on a daily basis that if I want to pop in and see how a foreman is doing, I can almost audit the job site without actually being there.”

“Every job requires a third-party inspection, and rather than having to give them all this paperwork, now we simply send it to them by email,” Pollack said. “The field guys love it because they don’t have to manage paperwork – all they do is drag the attachment into their email and send it.”

“There are not many 65-employee companies that have safety managers, and a large part of my job is being out in the field and also shoring up administrative safety items,” he said. “To be proactive is huge. Previously, if we were having an equipment issue, by the time I was able to identify the issue, that equipment had been off the job for two weeks. Now I can work directly with the equipment manager and know how many inspections to expect on a weekly basis.”

“In six months we got three near misses reported – which is three more than we’d had in the previous five years – and close to 1600 inspections submitted,” he said. “Of those inspections, we had 80 items identified, safety issues reported, and corrective actions assigned and all closed out in about eight days.”

“This application has helped us manage safety to a degree I couldn’t comprehend when we were going through implementation,” Pollack said. “The ability to address real-time issues from hundreds or thousands of miles away has turned us from reactive to proactive in less than six months. Our folks have really taken their use of the mobile app to another level, and our employee engagement for safety activities is better than I’ve seen anywhere I’ve ever worked.”

“I feel comfortable that the money is right. With HeavyBid, I can look at it and know that it’s good.”

“When I call no matter who takes it, they can always do the job. A lot of my HCSS success is due to your support team.”

“We’re very confident in our numbers, and that’s a nice spot to be as a startup for sure.”

“If we didn't have HeavyBid, I don't think we'd have $4.7 million in sales in our first year.”

“The proudest thing I have is probably our statistics on bid day and our win rate, and how much we are on the podium. And if it wasn't for HeavyBid, I wouldn't be able to do that.”

““Dispatcher has been good,” Huff says. “I would say it’s an easy, user-friendly system to use. I have one person that runs it right now and has everything that we need.””

““Our mechanics love it,” Huff says of Equipment360. “It’s the only software we’ve implemented for them, and it’s pretty much everything they asked for.””

““I use HCSS support often and it’s usually for one-off questions that I just need to know the answer to right now,” she adds. “If someone didn’t have the answer, they got me to someone that did. And I mean every single person that I’ve talked to on the phone has had an answer for me.””

““The implementation of HCSS was probably the best of any other software that we’ve ever used,” Huff comments. “The teams that we worked with, the people that flew out, the support teams online and on the phone, everything was really easy. That’s saying a lot because many of our guys are not tech guys by any means, and this has been a huge step for them.””