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Firework

Online and Mail Order Retail

Transform your online and offline shopping experience with Firework's leading video commerce platform. Discover how Firework helps brands connect, captivate, and convert in a seamless, all-in-one solution.

Is Firework hiring?

Yes. As of November 3, 2026, Firework has 23 open roles on Metaintro. 6 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast Firework is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

1
3
7
0
AugustSeptemberOctoberNovember
November: 0 new roles.

How roles are set upShare of open roles

18%
73%
9%
HybridRemoteOn-site
91% of roles are hybrid or remote.

Customers

All 39 companies Firework names as customers.

Customers hiring now7

Case studies25

  • Stolen Stores
  • Natori
  • Narcity
  • American Girl
  • Promise Cosmetics
  • GreenPan
  • Spread the Love
  • Hyland’s
  • Musely
  • Anker
  • 株式会社集英社
  • ヤマト インターナショナル株式会社
  • ザ・フレッシュ・マーケット社
  • 株式会社NTTドコモ
  • freee
  • FUTURE FOX
  • Nazuna
  • 日本児童教育専門学校
  • びわこ成蹊スポーツ大学
  • (ふつうの)ショップ
  • Koala Sleep Japan
  • 岸和田スポーツ
  • SOU・SOU
  • チヨダ
  • ペッレ モルビダ

Other customers7

  • DOCOMO Innovations, Inc.
  • General Electric Appliances
  • Gerhard's Appliances
  • Designer Shoe Warehouse
  • Fresh Market
  • Shoprite
  • Albertson's

What their customers say

Quotes from people at Firework's customers.

“「Fireworkを導入した理由は、自社ドメイン配信、シームレスなコマース体験、サイマル配信が可能なところが弊社のDCX戦略に最も適したソリューションだったからです。またファッションブランドとしてスタイリングを全面に打ち出すにも相応しい縦型ショート動画は、OMO展開する上でスマホライクな店頭サイネージとの相性も良く、我々が目指すEC、店頭と一貫性を持ったエモーショナルな表現が可能になりました。導入時から動画の再生数や店頭の入店促進にも寄与しており、これらを活かした顧客コミュニケーションの更なる可能性を感じています。今後もLoop Now Technologies社様と先進的な取組を共に行っていきたいと考えております。」”

長尾 享諭 · マーケティング コミュニケーション部長 · ヤマト インターナショナル株式会社

“差別化されたプレミアムなショッピング体験を提供することは、創業以来、我が社のブランドの中核を成してきました。私たちは、お客さまが再び訪れることを楽しみにしていただけるように、店舗で特別な体験を提供することに常に注力してきました。Fireworkによって、次世代の消費者が買い物をするデジタル空間でも、パーソナライズされた、喜びと期待に満ちた唯一無二のショッピング体験を再現することができるのです”

ケビン・ミラー氏 · CMO(Chief Marketing Officer) · ザ・フレッシュ・マーケット社

“私たちは、初のHeinzハロウィンストアを通じて、ハロウィンの魔法を人々に届けられたことに興奮していますが、その体験を実際に来店できる人だけに限定したくはありませんでした。Fireworkと協力することで、ライブ配信をただ視聴するだけでなく、積極的にチャットに参加したり、商品を購入したりすることができ、結果、全国のファンとつながることができたのです”

Ashleigh Gibson · Heinzブランドディレクター · Heinz

““It’s not just about churn,” Rocco observes. “A conversation-driven experience can help from day one - showing customers how to use our treatments, addressing side-effect worries, or letting them tweak their shipping schedule. The possibilities are huge.””

Rocco · Musely

““Now we truly hear our customers,” says Rocco. “And it’s not just a static reason code - it’s their own words . That’s invaluable.””

Rocco · Musely
Show 7 more quotes

““We’re seeing reasons that didn’t fit neatly into our old categories,” Rocco notes. “We can act on them - whether that’s clarifying usage instructions, adjusting shipping intervals, or creating a new discount tier.””

Rocco · Musely

““AVA’s strength is it doesn’t throw more text at frustrated users,” Rocco says. “It turns their complaint into a conversation where we can genuinely respond in real time.””

Rocco · Musely

““We didn't necessarily lack data on why customers left,” explains Rocco, VP of Product at Musely. "We had a list of possible reasons and a follow-up suggestion flow, but it felt robotic. Users who wanted to cancel didn't want more steps. They wanted a true conversation"”

Rocco · VP of Product · Musely

“本来、サイトのストーリー機能は、自前での開発を行うと人・時間・費用観点でそれなりの資源が必要になりますが、Fireworkは見事にそれを解決してくれました。ドコモはFacebook、TikTok、Twitterのアカウントも運用しています。中央集権型、自立分散型のそれぞれの特性を活かし、ブランド向上および、サイトパフォーマンス改善を通じ、普段利用されているお客さまにとって引き続きより良い体験を提供できるように努めていきたいと考えています”

加藤 祥晃 · Partnership Manager · DOCOMO Innovations, Inc.

“We love partnering with Cohley and Firework, and how the two technologies seamlessly connect UGC review videos to GMV. Working with Cohley and Firework allowed us to optimize our content strategy, gather advanced conversion insights and ensure that we are delivering the best in class experience for our return customers while bringing engaging experience to new visitors”

Annie Chen · Chief Marketing Officer · Hyland’s

“Video is everything," said Pakin T, part of Stolen Stores' management team. "You can see how a dress moves. You can see the community of creative people that we're working with. You can see the ideas being put into every video. It says a lot about a brand. If a picture says a thousand words, a video says a million.””

Pakin T · Stolen Stores

“We have been on a mission to expand Natori.com beyond being a website that just executes transactions. Firework’s livestreaming capabilities have helped turn our site into a content destination, and we are thrilled to see the increase in customer engagement and loyalty.”

Natori

AI launches and partners

What Firework has launched and who it works with on AI.

  • LaunchAI-CopilotAI-Copilotはビデオショールームに組み込まれた常時稼働のアシスタントで、質問に答え、製品教育を行い、リアルタイムで顧客をサポートします。
  • LaunchFirework AI Content SolutionsFirework AI Content Solutionsは、AIを使用してコンテンツの作成とキュレーションを簡素化し、ショートビデオの制作、顧客の質問への回答、エクスペリエンスのパーソナライズを可能にするプラットフォームです。
  • LaunchAI integrationsThe product offers AI integrations.
  • LaunchAI co-pilotThe AI co-pilot filters and classifies customer requests, allowing human agents to focus on sales-related inquiries.

Skills they ask for

Most frequent across open postings.

Most requested skills

  • Project management
  • Communication
  • Outbound prospecting

Tech stack

Libraries
Swiper
jQuery
Analytics
Google Analytics 4
Google Tag Manager
CDN
Amazon CloudFront
jsDelivr

Company facts

Headquarters
San Mateo, US
Founded
2017
Industry
Online and Mail Order Retail
Sector (NAICS)
Information
Peer
Walmart

Roles by location

Where Firework is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as Firework that are hiring now.

Questions about Firework

Is Firework hiring?
Yes. As of November 3, 2026, Firework has 23 open roles on Metaintro. 6 were posted in the last 30 days. The most are in Developer (6), Media Production (6), and Sales (5).
Where is Firework hiring?
Firework is hiring in India, Los Angeles, United States, San Mateo, China, and Egypt, with the most open roles in India.
Does Firework offer remote or hybrid work?
18% of open roles are hybrid and 73% are remote.
Who are Firework's customers?
Firework names 39 customers, including Victoria's Secret, Heinz, 株式会社Loop, Cymbiotika, and Safeway.
What skills does Firework look for?
Its open roles most often ask for Project management, Communication, and Outbound prospecting.
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