
Firework
Online and Mail Order Retail
Transform your online and offline shopping experience with Firework's leading video commerce platform. Discover how Firework helps brands connect, captivate, and convert in a seamless, all-in-one solution.
Hiring now
Is Firework hiring?
Yes. As of November 3, 2026, Firework has 23 open roles on Metaintro. 6 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Data Engineer InternDeveloperSan Mateo, California, United States · On-siteSan Mateo, California, United StatesOn-site—5d ago
- Director, Enterprise SalesSalesUnited States · Remote · $120K – $140K/yrUnited StatesRemote$120K – $140K/yr14d ago
- Sr. Enterprise Account ExecutiveSalesUnited States · RemoteUnited StatesRemote—14d ago
- Sales & Marketing Operations ManagerOperations ManagementIndia · RemoteIndiaRemote—17d ago
- Sr./Staff Data EngineerDeveloperSan Mateo, California, United States · Hybrid · $160K – $180K/yrSan Mateo, California, United StatesHybrid$160K – $180K/yr28d ago
- Business Development & Partnerships ManagerBusiness DevelopmentUnited States · RemoteUnited StatesRemote—Oct 2, 2026
- Full-Cycle B2B Sales ExecutiveSalesChina · RemoteChinaRemote—Sep 18, 2026
- Chief of StaffProduct/Project ManagementIndia · RemoteIndiaRemote—Sep 11, 2026
Hiring pattern
How fast Firework is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 39 companies Firework names as customers.
Customers hiring now7
- Victoria's Secret1,452 open roles

- Heinz852 open roles
- 株式会社Loop90 open roles

- Cymbiotika12 open roles

- Safeway4 open roles
- JJD2 open roles
- WWilliams Sonoma1 open role
Case studies25
- SStolen Stores
- NNatori
- NNarcity
- AAmerican Girl
- PPromise Cosmetics
- GGreenPan
- SSpread the Love
- HHyland’s
- MMusely
- AAnker
- 株株式会社集英社
- ヤヤマト インターナショナル株式会社
- ザザ・フレッシュ・マーケット社
- 株株式会社NTTドコモ
- Ffreee
- FFUTURE FOX
- NNazuna
- 日日本児童教育専門学校
- びびわこ成蹊スポーツ大学
- ふ(ふつうの)ショップ
- KKoala Sleep Japan
- 岸岸和田スポーツ
- SSOU・SOU
- チチヨダ
- ペペッレ モルビダ
Other customers7
- DDOCOMO Innovations, Inc.
- GGeneral Electric Appliances
- GGerhard's Appliances
- DDesigner Shoe Warehouse
- FFresh Market
- SShoprite
- AAlbertson's
What their customers say
Quotes from people at Firework's customers.
“「Fireworkを導入した理由は、自社ドメイン配信、シームレスなコマース体験、サイマル配信が可能なところが弊社のDCX戦略に最も適したソリューションだったからです。またファッションブランドとしてスタイリングを全面に打ち出すにも相応しい縦型ショート動画は、OMO展開する上でスマホライクな店頭サイネージとの相性も良く、我々が目指すEC、店頭と一貫性を持ったエモーショナルな表現が可能になりました。導入時から動画の再生数や店頭の入店促進にも寄与しており、これらを活かした顧客コミュニケーションの更なる可能性を感じています。今後もLoop Now Technologies社様と先進的な取組を共に行っていきたいと考えております。」”
“差別化されたプレミアムなショッピング体験を提供することは、創業以来、我が社のブランドの中核を成してきました。私たちは、お客さまが再び訪れることを楽しみにしていただけるように、店舗で特別な体験を提供することに常に注力してきました。Fireworkによって、次世代の消費者が買い物をするデジタル空間でも、パーソナライズされた、喜びと期待に満ちた唯一無二のショッピング体験を再現することができるのです”
“私たちは、初のHeinzハロウィンストアを通じて、ハロウィンの魔法を人々に届けられたことに興奮していますが、その体験を実際に来店できる人だけに限定したくはありませんでした。Fireworkと協力することで、ライブ配信をただ視聴するだけでなく、積極的にチャットに参加したり、商品を購入したりすることができ、結果、全国のファンとつながることができたのです”
““It’s not just about churn,” Rocco observes. “A conversation-driven experience can help from day one - showing customers how to use our treatments, addressing side-effect worries, or letting them tweak their shipping schedule. The possibilities are huge.””
““Now we truly hear our customers,” says Rocco. “And it’s not just a static reason code - it’s their own words . That’s invaluable.””
Show 7 more quotesShow fewer
““We’re seeing reasons that didn’t fit neatly into our old categories,” Rocco notes. “We can act on them - whether that’s clarifying usage instructions, adjusting shipping intervals, or creating a new discount tier.””
““AVA’s strength is it doesn’t throw more text at frustrated users,” Rocco says. “It turns their complaint into a conversation where we can genuinely respond in real time.””
““We didn't necessarily lack data on why customers left,” explains Rocco, VP of Product at Musely. "We had a list of possible reasons and a follow-up suggestion flow, but it felt robotic. Users who wanted to cancel didn't want more steps. They wanted a true conversation"”
“本来、サイトのストーリー機能は、自前での開発を行うと人・時間・費用観点でそれなりの資源が必要になりますが、Fireworkは見事にそれを解決してくれました。ドコモはFacebook、TikTok、Twitterのアカウントも運用しています。中央集権型、自立分散型のそれぞれの特性を活かし、ブランド向上および、サイトパフォーマンス改善を通じ、普段利用されているお客さまにとって引き続きより良い体験を提供できるように努めていきたいと考えています”
“We love partnering with Cohley and Firework, and how the two technologies seamlessly connect UGC review videos to GMV. Working with Cohley and Firework allowed us to optimize our content strategy, gather advanced conversion insights and ensure that we are delivering the best in class experience for our return customers while bringing engaging experience to new visitors”
“Video is everything," said Pakin T, part of Stolen Stores' management team. "You can see how a dress moves. You can see the community of creative people that we're working with. You can see the ideas being put into every video. It says a lot about a brand. If a picture says a thousand words, a video says a million.””
“We have been on a mission to expand Natori.com beyond being a website that just executes transactions. Firework’s livestreaming capabilities have helped turn our site into a content destination, and we are thrilled to see the increase in customer engagement and loyalty.”
AI launches and partners
What Firework has launched and who it works with on AI.
- LaunchAI-CopilotAI-Copilotはビデオショールームに組み込まれた常時稼働のアシスタントで、質問に答え、製品教育を行い、リアルタイムで顧客をサポートします。
- LaunchFirework AI Content SolutionsFirework AI Content Solutionsは、AIを使用してコンテンツの作成とキュレーションを簡素化し、ショートビデオの制作、顧客の質問への回答、エクスペリエンスのパーソナライズを可能にするプラットフォームです。
- LaunchAI integrationsThe product offers AI integrations.
- LaunchAI co-pilotThe AI co-pilot filters and classifies customer requests, allowing human agents to focus on sales-related inquiries.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Project management
- Communication
- Outbound prospecting
Tech stack
- Libraries
- Swiper
- jQuery
- Analytics
- Google Analytics 4
- Google Tag Manager
- CDN
- Amazon CloudFront
- jsDelivr
Company facts
- Headquarters
- San Mateo, US
- Founded
- 2017
- Industry
- Online and Mail Order Retail
- Sector (NAICS)
- Information
- Peer
- Walmart
- Website
- firework.com
- Careers
- firework.com/careers
Roles by location
Where Firework is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Firework that are hiring now.
Questions about Firework
- Is Firework hiring?
- Yes. As of November 3, 2026, Firework has 23 open roles on Metaintro. 6 were posted in the last 30 days. The most are in Developer (6), Media Production (6), and Sales (5).
- Where is Firework hiring?
- Firework is hiring in India, Los Angeles, United States, San Mateo, China, and Egypt, with the most open roles in India.
- Does Firework offer remote or hybrid work?
- 18% of open roles are hybrid and 73% are remote.
- Who are Firework's customers?
- Firework names 39 customers, including Victoria's Secret, Heinz, 株式会社Loop, Cymbiotika, and Safeway.
- What skills does Firework look for?
- Its open roles most often ask for Project management, Communication, and Outbound prospecting.