FastSpring

““FastSpring is our main partner for payments. We have partnered with them since the first days of FlowMapp’s life—for more than 2.5 years.””

““We are very grateful to FastSpring for supporting us at an early stage when we were exploring our product-market fit and focused on development.””

““We want to be as independent and flexible as possible, and we want to stay as a small team of enthusiasts as long as possible. This means we needed an ecommerce partner that could grow alongside us and support us every step of the way. We decided to pick a full-service provider and it was the right decision.””

““Thanks to FastSpring, we entered the international market and are successfully receiving payments from customers from all over the world."”

“FastSpring’s dashboard is much more helpful and user-friendly. With FastSpring, I can see the changes in revenue and other data immediately after each online transaction. Having real-time information about our sales improves transparency and is great for analysis.”

“Our conversion rate is now 40% higher than before we started using the FastSpring platform.”

““At DaisyDisk, we’re obsessed with the user experience. We chose FastSpring because it provides an easy, localized purchasing experience for every customer, everywhere. FastSpring handles all the details — we don’t even have to think about it.””

““We just have one line that we have to enter in our books: sales minus returns,” Alex explains.”

““They’re very, very reliable,” says CEO Alex Gizis.”

““They want you to succeed because their business model is set up to be a win-win for them and their customers. I believe that is why they take such a vested interest in their customers’ businesses.””

““One of the nice things about going with FastSpring is that they’re adding these value-added business features faster than we ever could,” Bhana adds. “They understand how to continually grow your ecommerce business.””

““A ton of people come in with stolen credit cards trying to buy software online,” Alex explains. “FastSpring does a really good job of detecting and rejecting a high percentage of those people. This significantly reduces chargebacks and additional fees we felt we could have realized with other solutions.””

““We don’t get surprised by additional fees for miscellaneous transactions such as charges for processing disputes, returns or chargebacks.””

““I have to say the single most unique thing is their unbelievable customer support. When we have issues, they get right back to us. Things get fixed. They are so responsive. It is the most responsive company I’ve ever dealt with.””

““I think FastSpring has become a core part of our business,” says President Bhana Grover. “FastSpring’s founders have been doing ecommerce for more than 25 years, which translates into a deep understanding of online commerce and how you grow a business in this space. Their guidance and superior support have been a hugely valuable asset for our business.””

““We really wanted a full turnkey solution because we were new to e-commerce. We found that it was more cost effective to go with FastSpring, primarily because they take care of everything including sales tax, industry expertise and much more.””

““The communication with FastSpring makes me happy because FastSpring is invested in our business and offers new ways of approaching what we are doing. The best practices, tips, and resources on how to improve our online store is a huge benefit.””

““It’s easier to do business with us. Customers can pay in their own currency with the payment option they want, and it’s all in their local language. This makes a huge difference in our conversion rate.””

““We were focused on not only finding an ecommerce platform that worked but also on building a relationship and partnership, which I believe is very important. You don’t want to buy something and then be alone. You need a good partnership. In the end, we picked FastSpring because they showed us they wanted to be a true partner.””

““We realized we needed a completely new ecommerce platform because all the things that we wanted to do in the modern ecommerce world we couldn’t do. We couldn’t do anything without it turning into an IT project because our e-shop was built for one product and nothing else. Which didn’t work when we outgrew our one product.””

““Since launching our FastSpring ecommerce store, we have seen a 40% increase in our conversion rate. There is no question that our partnership with FastSpring has enabled us to move quickly and has been a huge part of our success.””

““We met our business goals by improving back office efficiencies. We are 100% automated.””

“What really impressed me... I have never been in any evaluation where that many people were getting on a call within hours' notice, and then providing the right level of expertise and feedback, listening to what challenges we were facing, and coming back with the proposal within literally 24 hours.”

““We’re absolutely thrilled with FastSpring, we’re happy with the tools the platform provides us and the support we receive.””

““Recently, we got together with FastSpring to work on a project to help us add Korean localization to our checkout because the Korean market is one of our top markets after North America. From start to finish, it’s been a great experience to work with FastSpring.””