Exely

“I believe that Reputation Manager and the review widget help retain users on the website, as they can find all the necessary information in one place and they do not have to leave the website for other platforms. Our collaboration with Exely has greatly boosted our company's activity. Working together, we created and launched a website, which has led to a 25% increase in bookings for 2023.”

“Today, our website consistently ranks #1 for bookings — ahead of all OTAs, including the biggest names. I check the stats every morning, and direct sales always come out on top with a significant lead. That’s a powerful result, and we aim to grow it even further.”

“Thank you for always being so responsive. Our hotel runs at a fast pace — there’s no room for stagnation. The Exely team is consistently proactive: even when our manager is on vacation, there’s always someone ready to step in. The system is intuitive, and once our CSM explains something, we rarely need to ask again.”

“We anticipate that the growth will continue steadily. Since starting to work with Exely, we've seen positive momentum in our direct sales, and we expect this upward trend to carry on.”

“Since we started working with Exely, we’ve noticed that user account is very user-friendly - even for newly hired front desk staff - making daily operations much smoother.”

“Once, we witnessed an OTA reducing our room rate by 27% overnight. Without constant monitoring, it was impossible to maintain parity.”

“We used to spend 10 to 12% on marketing through the corporate office just to maintain brand visibility. Now, we’ve already hit our target — even gone beyond it — and we’re spending almost nothing. It’s more organic now, and bookings still keep coming in.”

“Khun Wendy and Khun Dear are always quick to help. They are very friendly, responsive and helpful. Sometimes, when I was struggle, they offer the alternative options to play around.”

“Our Customer Success manager helps a lot. He gives suggestions, checks my setup, and reviews my homework. It’s like having someone watching out for you. Once, I forgot to activate a rate. Suddenly there were no bookings. He asked me: ‘Did you change something?’ That’s how I found out.”

“We receive a lot of last-minute bookings, especially from India. With Exely, we can create short-lead rates and react quickly — just like on OTAs.”

“Direct sales share is now a 30% monthly. Tracking availability and maintaining price parity became easier as soon as we got started with Exely. We launched social media campaigns to encourage users to book on the website and join our loyalty program. The loyalty program is very popular. We connected it almost immediately after launching the booking engine.”

“We had a hotel showcase website where you could see the location and contacts. It was not automated. There were almost no direct bookings from the website.”

“We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able to generate more bookings, but our website's revenue has significantly increased as well. Ever since we started, our website bookings have increased by 10%.”

“Since we started using Exely solutions, we have been generating more and more direct sales. This is really important for us because we are a resort hotel and most of the guests we accommodate are repeat customers.”

“We had quite a few bookings from our website. Back then, most of the people did not even use the website to make reservations, but now the site and Exely Booking Engine have become an essential part of our marketing.”

“With Exely, we feel like partners. We can talk to your team, share ideas, and grow together — unlike other providers where communication was one-sided.”

“Before Exely, we had to manage every OTA separately — it was time-consuming and prone to errors. Now, with everything centralized, our operations are faster and more accurate.”

“We like Exely system as it calculates commission based on the booking amounts. It helps us a lot during low seasons.”

“Managing rooms in each extranet separately drove us crazy. We would sit up until 11 o'clock at night, and once we got a reservation, we immediately closed the availability in other extranets. We would register a reservation, and the reservation would be canceled after half an hour. We would cancel it and reopen the sale on all extranets. This was the turning point that made us get started with Channel Manager.”

“Our goal was to increase the number of guests with simplicity and convenience for all. The product itself is very accessible and does not require any special skills. Once connected to it, there is no need to undergo any additional training to work with it. Also, Exely support team is very helpful, and it takes no time to create new rate plans and connect to new booking platforms.”

“With Rate Match, we spend less time comparing the rates between Booking Engine and OTAs. Moreover, we save more money once the booking is received through direct sales.”

“We can solve a lot of issues with one button. The website is also easy to edit and update. There is no need to contact the IT department. You can easily change the design and content. This way, we keep the information up-to-date every day. A lot of direct bookings came in for 2023. Now the average monthly number of direct bookings is 20%. In January 2024 alone, 106 direct bookings came in, which is about 25% of the hotel's total bookings.”

“Our decision to choose your solution was driven by the low commission fee, no onboarding fee, and the desire to increase revenue. Since implementing Exely solutions, our revenue has increased by 20%. We were motivated to collaborate with you due to your teamwork and the reputation of the Exely brand.”

“Arranging room reservations is now easier and simpler. Revenue has increased by more than 15%. Since we started using Exely Loyalty Program, website bookings have increased by around 10%.”

“Previously, we very rarely got room bookings from the website. Before we found Exely, we managed all room reservations manually. We used channel managers before, but they didn't work well together. We wanted to get simpler tools at a suitable price.”