esynergy

“"Dunnhumby is on a mission to get our MTTR across all our products to less than an hour. Getting there requires us to be ahead of the curve on the observability maturity model. We decided to partner with and thought leader in this space and we picked esynergy for that journey. Team esynergy has deep domain expertise in New Relic and Observability. Ben (CTO) and I are excited and keen to see the impact we have on this org level initiative. We are already seeing changes bringing in observability as core to our operations.””

“"DEFRA's partnership with esynergy has been transformative for our digital services. By modernising our infrastructure and implementing the Core Delivery Platform, we've achieved cost savings through reusable patterns and automated deployment mechanisms, our delivery times have shortened, compliance standards have improved, and feedback loops have become faster, all contributing to a more efficient and innovative digital ecosystem."”

““What characterises the work Taxually is doing with esynergy is ‘partnership’. We work together as partners towards a common goal."”

“"Using integrated data for predictive analytics, we’ll better anticipate needs of our diverse supporter community. We’re grateful to innovate shoulder-to-shoulder with partners like esynergy who share our purpose."”

““With esynergy as a technology partner, NatWest was able to re-platform within an incredibly short span of time and offer a highly innovative, secure and scalable platform to our customers.””

“Adapting our tech infrastructure to our burgeoning growth and maintaining our commitment to unmatched customer service was an enormous task. Collaborating with esynergy was a turning point. Their exhaustive QA approach didn't just elevate our payment domain but also set a precedent for all our teams.”

“We faced immense pressure to deliver a new digital service and database within tight deadlines, all while under intense scrutiny. Thanks to our collaboration with esynergy, we not only met those deadlines but also exceeded expectations. The new platform has not only streamlined our operations but also saved taxpayers' money by utilising existing services. It's a testament to the efficiency and dedication of the teams involved.”

“With the help of esynergy we have built a solution that simplified the life of our users tremendously, and we can onboard new services in a fairly automated way within a couple of hours. This is something we would have only dreamed of three years ago.”

“Our priority is always delivering the best possible support for the people who rely on our services. This work gives us a clear roadmap for how technology can better support our colleagues, simplify day-to-day operations and create a stronger foundation for the future, while allowing us to build on the investments we've already made.”

“Working with Harriet and the esynergy team was a pleasure, they were supportive and there every step of the way. I really appreciated their role as a ‘critical friend’, highlighting how we could improve and adapt our ideas.”

“The training was the highlight of my week.”

“Working with esynergy to develop the Casework App has been a substantial step forward for CPS. It has simplified our case management process, making it more efficient and user-centred. This development not only represents a technical advancement through Agile methodology at scale, but showcases a successful collaboration where we leveraged existing APIs to deliver a solution that meets our current needs, while providing a framework for future digital products and innovations.”

“At CFIT this year, we have seen remarkable progress through our Open Finance initiatives, demonstrating the UK’s capacity to lead global fintech innovation. This is just the beginning. With the dedication of our partners and the ingenuity of our stakeholders, CFIT is not only redefining the financial landscape but also paving the way for a future where financial services are more inclusive, efficient, and attuned to the needs of every citizen. We remain committed to fostering an environment where technology and collaboration create unprecedented opportunities for growth and transformation.”

“esynergy’s expertise and collaborative approach enabled us to take a huge leap forward in building out an application platform core to our digital transformation. Together, we were able to rapidly deliver an MVP that paves the way for more agile, efficient, and customer-centric application development.”

““Reliable identity lifecycle management is essential for a bank growing at our pace. The esynergy team helped us move beyond fixing a broken integration and instead rethink how the whole process should work. The result is a more resilient identity platform, stronger automation across both connected and disconnected systems, and a solution our internal teams can continue to evolve.””

““This project represents a major step forward in how we think about operational excellence at the company. By applying AI to one of the most time-intensive areas of our Marine division, we’ve not only accelerated policy processing but significantly reduced the burden on our underwriting teams. The custom-built solution gives us the flexibility, control, and scalability we need to stay ahead in a fast-moving market.””

““Working with esynergy has been instrumental in our FinOps transformation. Their expertise and structured approach have not only helped us achieve immediate cost savings but also fostered a deeper understanding and commitment to cost efficiency within our team. We’re confident that this partnership will continue to drive sustainable financial benefits and support our growth and innovation goals.””