ECI Software Solutions

““One of my main objectives is to leave the company in better shape for the next generation. Having a system like Deacom helps us do that.””

““Deacom wins the ERP battle every time we acquire a company, because it’s entrenched in everything we do,””

““Data security is pivotal to our business and our customers. Deacom understands that requirement””

““At the end of the day, we’re purchasing raw materials, converting them into finished goods, and invoicing customers. Deacom does that better than any ERP I’ve ever seen.””

““We have gained efficiencies, proved we were not at capacity, and improved inventory management. Those three things alone have allowed us to grow the business without adding additional square footage.””

“The graphics simplify the data so clearly that everyone on the floor—regardless of their primary language—can understand exactly what needs to be done.”

“[Amper] took away the feeling of how we’re doing to actually knowing how we’re doing...It proved that with the right data, we were actually more capable than we thought.”

“It's allowing me to focus on growing the business more and not have to worry so much about all the clerical stuff we still do every day.”

“This is great, this is everything I need. I don't have to massage data in order to make decisions quickly.”

“All I'm really doing at a root level is just trying to make it as easy as possible for my customers to pay their account balances.”

“"Everyone just wants the easy button. Drypowder makes our life easy. It makes payments easier."”

“"The little stuff has been a huge time saver. Not having to touch the payment side, just verifying. Not having to upload the files in the morning has helped our team have visibility to our customers and reduced our team's involvement."”

“"We had a lot of customers wanting online access, wanting to make payments. We hate credit card fees. We were paying a lot of credit card fees, manually taking credit cards over the phone because we didn't have another solution."”

“Moving to e-automate has definitely given us the kind of ROI we were looking for. We’ve seen significant improvements across the board and I have no reservations about recommending e-automate to other two-way companies like ours.”

““With e-automate, we’ve never had any support issues - they’ve always been very responsive and consistently able to provide a solution.””

“Inventory management overall is a lot less time-consuming and our inventory valuation reports have become far more accurate since switching to e-automate.”

““They view the online platform as a paperless, ‘green’ solution and really like the access it gives them into account activity.””

““With our old system, our sales team never really trusted any of the information they would get on product availability and that was always a problem,” Bleck recalls. “With e-automate, our salespeople have instant visibility into what’s available and a high level of confidence in what they’re seeing.””

“Our techs are so much more productive today than they were before we moved to e-automate. We’re not only able to push tickets out to them much faster but they no longer have to come in to our shop to let us know the status of a work order or to find out if a particular part they need is available.”

“E-automate offered just about all the key features we were looking for so it wasn’t a very difficult decision.”

“If you’re currently using Spruce, I highly recommend switching to Payments as your payment processor. The integration between the two is so seamless, and I can’t imagine using anything else. I only wish we had made the switch sooner.”

“Payments customer service is exceptional, and the machine performs flawlessly. The transition from our previous system to Payments was seamless and effortless. I was initially intimidated by the whole process, but I was pleasantly surprised by how easy the transition was. The ECI team was so helpful in getting it set up.”

“The switch to Payments has saved me up to 20 hours each month, time I can now dedicate to more valuable accounting tasks.”

““Amper checked every box for us. It was incredibly easy to set up, worked across all our machines—even the older ones that aren't IoT ready. The real-time data is a game changer.””

“"When we started this initiative with Amper, about 80% of what we were paying we were turning into production. We now average over 100% every single week of paid production."”