Databarracks

“It was one of the most difficult and stressful moments in my career but thankfully we were able to maintain continuity.”

“We know that the service really works because we have had to use it in anger. Several years ago, we suffered a major incident and data loss. We were able to get back up and running within a day, restoring systems from backups. That could have been an organisation-ending situation if we were not able to recover effectively.”

“With the tape solutions, there could be a problem that went undetected for weeks or months. The Databarracks engineers check on the backups every day and if there is a problem, they are on the phone with my team to fix them. It gives me peace of mind to know that we’re always on top of it.”

“The service immediately solved the issues we had with tapes. We eliminated the manual interaction, reducing the chance of human error in the process. We also removed the uncertainty about whether backups were successful and would work when we needed them.”

“We have also been going through the process of being certified to ISO27001 for Information Security and again, having Databarracks with us really helps.”

“Working with Databarracks makes this process much simpler because we can clearly show what we have in place, along with details of our recovery speeds and tests.”

“Zerto has proven to be robust and reliable technology but the single biggest improvement we noticed is the recovery speed. It’s incredibly quick, far faster than our incumbent solution. Faster recoveries mean less downtime for the firm and less potential revenue lost.”

“With Databarracks, we have a managed service for our IT resilience and continuity. We know Databarracks are always monitoring and checking to make sure the service is working properly and is there, ready in case we need it.”

“That’s why knowing if we do have any issues, that Databarracks are there to recover systems immediately – it makes me feel much more at ease and its one less thing for me to worry about.”

“Nothing is too much trouble, and they always go above and beyond to make sure all our needs are met. They’re knowledgeable and efficient and make the service what it is. Ultimately, they just get things done which is exactly what I value in an IT partner.”

“This was our first AWS project and it’s been very helpful to have such a consistently supportive partner. The success of this early project has given us a blueprint for future projects we have in development. We’re mandated to increase our use of public cloud services like AWS, and Databarracks have helped us achieve that.”

“Straight away, Databarracks suggested some areas for improvement in our previous hosting architecture. They helped us redesign and optimise the way we deliver the Catapult sites for the AWS platform, and everything has been transparent, reliable and secure so far. We’ve consolidated from 6 sites across 6 instances down to just 2 boxes, replicated across each other so there’s no single point of failure, as well as considerable cost savings.”

“Databarracks helped us redesign and optimise the way we deliver the Catapult sites for the AWS platform, and everything has been transparent, reliable and secure so far.”

““We’re growing and so don’t always know what’s happening next. Working with a partner who is cloud-centric, makes that very simple. We’re trying to align the whole business with single solutions as we grow and this is a very easy solution to grow with us.””

““If you speak with the team, they are still singing the praises of the technology to this day. Having easy backups and easy restores is going to be a win in any IT Department.”

““And actually, having the daily backup email coming in is great, as it’s a very visual and quick check. It’s an email where you want to see nothing there because you know everything has worked. It’s only the rare instances where some things overrun or it’s part way through, that you’re beginning to see information again. But the fact that it ‘just works’ is a credit to what Databarracks have done over time.”

““Bob, the Project Manager was very good at tracking where we were with the project. It’s almost the uphill struggle of any Project Manager to get a final delivery point in on a project. He pushed us along and that was down to him, so that was absolutely brilliant.”

““The largest benefit was actually the training, showing the new technology to the IT team here. You get a good feeling when the team is using the tech as to whether it is going to work long-term or not. There was very positive feedback from the team. It was a solution they could work with and they were able to undertake many of the tasks themselves quickly.”

“Over the past few years, information security and resilience has become a greater requirement from our customers. The GDPR certainly raised awareness and in the last 12 months I have fielded more requests about our IT than ever before. It definitely helps that we can answer definitively about how we deal with any kind of IT incident.”

“We have a relatively small team of three in our department. That is sufficient for us to manage the day-to-day work but we always have several other projects running. That might be introducing a new system or an external change like the end of life of an Operating System or a change in tax. As a result, we rely on the expertise of specialist service providers like Databarracks to supplement our skills and to extend the team when we need them.”

“Fundamentally, the solution from Databarracks reduces our recovery time. IT is critical to how we deliver our services.”

“My first experience of working with the Databarracks team, setting up Disaster Recovery in 2015 was very positive. The project was professional and smoothly handled from planning through to testing and sign-off.”

“Whether we’re recovering a deleted file, migrating servers from remote sites into the data centre or recovering entire systems, the team are fast, professional and reliable.”

“Backup as a Service from Databarracks helps our team be more efficient because it takes away the repetitive manual work needed to maintain backup systems. When we need recoveries, we have a team we can call upon to handle them quickly.”

“We added more functionality and the ability to protect our Office 365 state of over 10,000 users. If we had purchased the technology ourselves, it would have been a major project to upgrade. With Databarracks, that transition was managed for us in the background without disruption and it actually reduced our costs overall.”