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CriticalArc

Professional Services

Find out more about CriticalArc's commitment to transforming incident response with innovative software for enhanced safety and security.

Is CriticalArc hiring?

Yes. As of November 3, 2026, CriticalArc has 2 open roles on Metaintro.

Open roles

Newest first. Pay shown when the posting lists it.

Customers

All 19 companies CriticalArc names as customers.

Customers hiring now8

Case studies3

  • University of South Australia
  • University of Glasgow
  • Trinity College Dublin

Other customers8

  • the University of Exeter
  • University of York
  • HOST
  • University of Manchester
  • Aston University
  • University of Kent
  • Northumbria University
  • Dublin City University

What their customers say

Quotes from people at CriticalArc's customers.

“SafeZone helps Leicester with first aid and emergency response as well as aiding individuals working/studying alone.”

Laurence Perkins · Head of Security · University of Leicester

“Joe Monroe, Chief of Police at the University of Kentucky, explains why earning trust through transparency is essential when introducing new safety technology. He shares how building confidence among employees, faculty, and staff helps drive adoption and enables teams to advocate for the platform across the enterprise.”

Joe Monroe · Chief of Police · University of Kentucky

“Peter Scargill, Director of Commercial, Residential & Campus Services at the University of Exeter explains that customer support is always there; CriticalArc listens to our feedback to drive the product forward.”

Peter Scargill · Director of Commercial, Residential & Campus Services · University of Exeter

“Peter Scargill, Director of Commercial, Residential & Campus Services at the University of Exeter was in search of a lone working solution and found SafeZone to be a flexible service that’s constantly being enhanced.”

Peter Scargill · Director of Commercial, Residential & Campus Services · the University of Exeter

“Jon Barefoot, Vice President of Security, Safety, and Disaster Preparedness at Indiana University Health, explains how SafeZone demonstrates a tangible investment in staff safety. He shares how financial commitment to safety builds trust, improves morale, and signals organizational care for employees.”

Jon Barefoot · Vice President of Security, Safety, and Disaster Preparedness · Indiana University Health
Show 18 more quotes

“Kary Shaffer, Assistant Chief at Texas A&M University, explains why SafeZone stands out as a truly unified safety solution. He shares how the platform replaces multiple disconnected systems with one simple, easy-to-use tool that delivers messaging, location awareness, and operational visibility without added complexity, even for non-technical users.”

Kary Shaffer · Assistant Chief · Texas A&M University

“other platforms can do similar things, but not all at once”

Geoff Brown · University of York

“The ability to tailor the system to each university’s needs with a series of rules and notifications to meet specific needs is invaluable.”

Laurence Perkins · Head of Security · University of Leicester

“Dominic Marafiroti, Campus Facilities Manager at University of South Australia discusses how they continue to find value in SafeZone due to ongoing product enhancements.”

Dominic Marafiroti · Campus Facilities Manager · University of South Australia

“health and safety is the top concern of every organization, SafeZone bridges the gap so everyone feels safe and enables HOST to send their employees home safely every day.”

Paul Warburton · General Manager · HOST

“Janine Rigby, Innovation Manager at University of Manchester, explains how SafeZone breaks down cultural and language barriers and helps parents know students are safe.”

Janine Rigby · Innovation Manager · University of Manchester

“when you have access to real-time command and control with SafeZone, your actions are quicker and better coordinated, leading to improved outcomes.”

Alan Cain · NAHS Board Member

“Allison Levey, Director of Student & Academic Services, Aston University, describes value SafeZone’s tip reporting provides so students can report something anonymously that makes them feel unsafe.”

Allison Levey · Director of Student & Academic Services · Aston University

“Christopher Jamison of Alertus shares a real customer example where an active shooter alert was delivered to thousands of students and staff in under 20 seconds. He explains how fast, reliable mass notification empowers individuals to take immediate action and make life-saving decisions during critical incidents.”

Christopher Jamison · Alertus

“Mark Arnold, Head of Security at University of Kent discusses how SafeZone is an effective tool to help his team communicate to students abroad caught in an international terror attack or natural disaster and get them to safety.”

Mark Arnold · Head of Security · University of Kent

“Joe Monroe, Chief of Police at the University of Kentucky, explains how SafeZone improves preparation and response for large-scale events. He highlights how real-time location awareness helps deploy officers more efficiently and reduce response times during incidents.”

Joe Monroe · Chief of Police · University of Kentucky

“SafeZone provides first responders with intel on the building, floor, and room the person calling for help is in so they can respond faster.”

Les Allan · Chairman at AUCSO & Director of Safeguarding Services · Heriot-Watt University

“SafeZone’s secure and reliable service gives students and staff access to help whenever and wherever they are, all at the press of a button.”

John Anderson · Head of Security · Northumbria University

“Clint Jones, Project Manager at Tarleton State University, discusses the value of participating in the SafeZone Alliance. He explains how international partnerships ensure students receive the same level of safety coverage when traveling abroad, supporting global mobility and duty of care.”

Clint Jones · Project Manager · Tarleton State University

“They describe how accurate location data helps dispatch the closest available resources, even in noisy, crowded environments.”

“Mike Johnson, Chief of Police at Texas A&M University, and Kary Shaffer, Assistant Chief at Texas A&M University, explain how SafeZone improves response speed by showing exactly where officers are in real time.”

Texas A&M University

“Jon Barefoot, Vice President of Security, Safety, and Disaster Preparedness at Indiana University Health, shares how IU Health drove workforce engagement with SafeZone. He explains how transparency, education, and on-site outreach helped overcome concerns and build trust among clinicians and staff.”

Jon Barefoot · Vice President of Security, Safety, and Disaster Preparedness · Indiana University Health

“Declan Raftery, COO at Dublin City University describes how SafeZone helps them understand who’s calling for help and where they are so they can respond faster.”

Declan Raftery · COO · Dublin City University

AI launches and partners

What CriticalArc has launched and who it works with on AI.

  • OperationsAI-assisted insightsDennis Fox brings a forward-looking approach to Customer Success, including the use of AI-assisted insights to help teams better understand customer health and identify opportunities to improve the customer experience.

Skills they ask for

Most frequent across open postings.

Tech stack

CMS
WordPress
HubSpot CMS
Marketing
HubSpot
Analytics
Google Analytics 4
Google Tag Manager
Libraries
jQuery
Swiper

Company facts

Headquarters
Australia
Founded
2011
Industry
Professional Services
Sector (NAICS)
Professional, Scientific, and Technical Services
Peer
Actalent
Social
LinkedIn · X · Facebook

Roles by location

Where CriticalArc is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as CriticalArc that are hiring now.

Questions about CriticalArc

Is CriticalArc hiring?
Yes. As of November 3, 2026, CriticalArc has 2 open roles on Metaintro. The most are in Artificial Intelligence/Machine Learning (1) and Product/Project Management (1).
Where is CriticalArc hiring?
CriticalArc is hiring in Broomfield and Denver, with the most open roles in Broomfield.
Who are CriticalArc's customers?
CriticalArc names 19 customers, including University of Kentucky, Texas A&M University, Tarleton State University, University of Exeter, and Heriot-Watt University.
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