Coretek

“Our new converged infrastructure ensured we had high availability across all system components, so critical applications are always available.”

“I am so much more productive with the new systems–I tap in to log in and tap out to log out–it is so simple and lighting fast,” said Stan Hensley, Chief Nursing Officer at Promise Healthcare.”

“It is amazing. In four short months, we went from an antiquated infrastructure to a cutting-edge platform that facilitates, not hinders, our day-to-day work,” said Mark Moch, Corporate Director of IT at Promise Healthcare.”

““Coretek is certified in all the latest technologies from Microsoft and was able to proactively recommend appropriate services and make sure we were HIPAA compliant,” stated Nemecek. “They helped us move to the cloud for several services, which resulted in significant operational savings.””

““For example, we use a pharmacy application to print prescriptions,” said Nemecek. “If that desktop disappeared or was destroyed, we wouldn’t be able to deliver medicine. Coretek took that application and put it on a server, so it’s backed up and highly available. They did that with many of our applications.””

““The staff now has dependable technical support,” said Nemecek. ”Previously, a support ticket might get a response back in a week. Now, Coretek provides a response in several minutes to an hour depending upon the severity of the request.””

““Even though our operations aren’t very large, we have a highly complex system with some applications hosted through Genesys that needed special attention,” said IT Administrator Tim Nemecek. “Coretek was instrumental in creating a plan and putting together the technology infrastructure and network that makes us very efficient.””

““I’d recommend Coretek because of the time and effort they put in to understanding our needs before they ever started working towards a solution. Sometimes consultants and resellers will come in and try to push a solution on you, never knowing if it’s the one you need or if it’s just the one they want to sell. Coretek really made us feel like the solution they were giving us was the one that we needed and the one that was going to work for us.””

“Coretek understands the workflow and user requirements as well as the competing needs of medical users,” he said. “They were able to integrate the tools and deliver a virtual desktop exactly how our clinicians need it, when they need it and where they need it.”

“Coretek created a flexible design, so we didn’t get boxed into certain requirements,” Atkins added. “Their understanding of the hospital and medical environment was the single biggest factor in selecting them.”

“Coretek had extensive experience in the healthcare space, which was a key criterion for our team,” said Atkins. “They understand clinical workflows and interactions, and their Virtual Clinical Workstation architecture was a proven entity with multiple successful deployments within other healthcare organizations.”

“"We leveraged Coretek's experience with other deployments and with Cerner, and in the end, it was a great success."”