careers.nourishcare.com

““A big factor for us is the way Safety is embedded in Better Care. All of this functionality being in one system is a huge benefit. No one is scrabbling around to find the information they need. A system is a big part of a culture, isn’t it? We’ve all used systems where we think, ‘Goodness, this is frustrating’. When we brought in Nourish Better Care our team adapted to it quickly. “It makes admin simple and gives us more time to focus on what matters to us. Once our managers saw Nourish Safety, they became a big driver for its adoption!””

““Nourish Safety helps with our processes and helps keep our team on track with what they need to do. While allowing them to also use the flows and the information to do that learning piece in a way we haven’t been able to before. Previously, we were using a mix of Excel sheets and online documents. Having it all in one easy-to-action place is a game-changer.””

““We’re just about to embark on a new strategy. It will focus on enabling and coaching our staff to look at how we support people. How we enable people to do what they want through collaboration and communication. Not always ‘doing for’, but ‘doing with’. Nourish Safety is really helping with that, and we’re so excited for what’s still to come too!””

“That’s why I won’t leave. You’ve been so good with us, like a member of our extended family.”

“I love working with Nourish. Every time I’ve needed support, or guidance you’ve been there.”

“Communication is crucial for quality, and the communication in Better Care at Home is great.”

“It’s brilliant, it makes it so much smoother for keeping people connected and informed.”

“On Better Care at Home everything we need to know to support our clients is in one place.”

“These days I don’t need to talk to anyone else because I know what I’m getting with Nourish, a genuine partnership, that’s what I like.”

““I think it’s got lots of other exciting things that we can look into,” said Catherine. “Especially when we look at the AI capabilities of Nourish Confidence. That sounds quite exciting. I love that Nourish is developing all the time itself. It’s going to help us to develop and help us to be able to evidence what we’re doing. I think it’s a really good product.”

““It’s been a game changer for us,” said Catherine. “I think some of the staff were quite apprehensive to begin with, particularly the older staff. But once they’ve started using it, it’s really self-explanatory, and the benefits quickly shine through.”

““We thought Nourish would just be a support planning system, but actually we’ve taken it far beyond that. It’s freeing up space, space in our facilities, space in our day, space in our minds. All of which we can use to build more efficient, greener, effective care experiences for our clients””

““You can upload pictures, you can write notes, all while you’re out in the community. Which means we can be more present when we’re with people, while also being more detailed when reporting on their care journey.””

““Nourish enables people to be more actively involved in their care through its accessibility.””

““Nourish shows people’s progress throughout the platform. You can see the progress through the notes, through the recordings, through the development of the risk assessments. The ability to see and share those stories was a real benefit of Nourish for us as a supported living provider.””

““It’s been a game changer for us, it’s really self-explanatory, and the benefits quickly shine through””

““We are a supported living provider, and a lot of technology out there is geared towards elderly care. At Nourish you really listen to our feedback and understand what is and isn’t the right fit for our service. We feel like we’re really building solutions for our community with you. That’s a key reason why Nourish is the right fit for us as a digital partner in the first place.””

““I’ve got no doubt that Nourish enabled us as an organisation to go from a Good in ‘Caring’ to an Outstanding.””

““The pathways are so clear, you click a button, say yes and it sends you down the next pathway. It’s brilliant. I explained this to the managers and staff as well. It’s not that we know you’re not doing it. It’s just the fact that this is assisting and making it easier for you to do because you don’t have to worry about it. If you click the right button, Nourish is going to send you in the right direction and let you know what you’ve got to do.””

““These benefits go throughout Care Concern Group. When I mentioned our carers and directors highlighting specific incidents of data points to our managers, Nourish is also supporting our manager when they review information and respond, to make sure they’ve done what they needed to as well. Have they informed the right people? Have they told the local authority? The regulator? Safeguard? Whoever they need to tell.”

““It’s the same with Accidents & Incidents. Everything is centralised and simplified. If there was an accident, we can record it, send the escalation email and start the triage process. All of the interactions we need to follow are linked on Nourish, turning a complicated and multi-faceted piece of administration into a clear step by step procedure to follow. Normally you have to do all of this manually, and with Nourish it’s so much easier for us.””

““Absolutely, internal communication is another thing I really love about Nourish. We use the context messaging all the time, especially to support our oversight of managers. Our staff send interactions across directly to the manager as soon as it’s done. It’s just fired across by context message to share the information, you can add your explanation for sending it as a note and fire it off. It makes following up on insights and sharing vital information between our teams and managers so much simpler.”

““The Weight Monitoring dashboard is a game changer for Care Concern Group. Because with the Weight Monitoring dashboard you can see the interactions, which means we can easily see what ones were missed. You see it in a box straight away and you can just click on the icon and it opens all the information you need. It’s so easy to share that information with the relevant parties. We can send a context message to the manager to draw their attention to it.””

““It goes all the way up to the top. Our Director of Quality Jackie does a monthly summary on all the data that she needs. Whether that’s falls data, ABC data, MUST data, whatever she needs. You can see what homes are using Nourish and what ones aren’t yet by the quality of the data we have.””

““You can see what homes are using Nourish and what ones aren’t yet by the quality of the data we have.””