BrandBastion
Marketing Services
BrandBastion combines strategy, specialists and proprietary AI to protect your reputation, engage customers, and understand social conversations 24/7.
Is BrandBastion hiring?
Yes. As of November 4, 2026, BrandBastion has 12 open roles on Metaintro.
Open roles
Newest first. Pay shown when the posting lists it.
- Account Lead, APACCustomer SupportAustralia · RemoteAustraliaRemote—Sep 29, 2026
- Account DirectorSalesLisbon, Portugal · RemoteLisbon, PortugalRemote—Sep 9, 2026
- Account DirectorSalesBlackrock, Ireland · RemoteBlackrock, IrelandRemote—Sep 9, 2026
- Account DirectorSalesVancouver, British Columbia, Canada · RemoteVancouver, British Columbia, CanadaRemote—Sep 9, 2026
- Account DirectorSalesCalgary, Alberta, Canada · RemoteCalgary, Alberta, CanadaRemote—Sep 9, 2026
- Account DirectorSalesToronto, Ontario, Canada · RemoteToronto, Ontario, CanadaRemote—Sep 9, 2026
- Account DirectorSalesLondon, England, United Kingdom · RemoteLondon, England, United KingdomRemote—Sep 9, 2026
- Account DirectorSalesBarcelona, Catalonia, Spain · RemoteBarcelona, Catalonia, SpainRemote—Sep 9, 2026
Hiring pattern
How fast BrandBastion is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 30 companies BrandBastion names as customers.
Customers hiring now3
- JD Sports5,079 open roles
- Benefit Cosmetics46 open roles
- Mindvalley13 open roles
Case studies3
- Wildgrain
- V Shred
- MaryRuth Organics
Other customers24
- purduelogo-1
- mindvalley-Feb-23-2024-06-12-20-2174-PM
- sephoralogo
- narslogo
- uberlogo-2
- calvinklein
- redbulllogo-1
- supercell
- tnf
- netflixlogo-1
- BB10-1
- B15-2
- BB5-1
- B16-1
- B12-1
- B13-1
- B17-2
- BB1-2
- BB8-1
- BB3-1
- BB6-1
- BB7-1
- B14-1
- BB2-1
What their customers say
Quotes from people at BrandBastion's customers.
“It's a relief to know that BrandBastion is moderating our social media accounts on a 24/7 basis , to make sure they remain a safe online space.”
“BrandBastion synthesizes member and non-member feedback on social media in a way that's easy to take action on. We have two product launches happening this summer that are the direct result of feedback from social media comments. "”
“Before we started using BrandBastion, our Member Support team had to toggle between Gorgias and Sprout Social to make sure all social media comments, mentions, and DMs were getting answered. BrandBastion brings all of these into one queue, which makes the workflow so much easier for our team . "”
“BrandBastion's community management service takes a significant workload off our teams' hands, helping us respond much faster to questions and comments via social media, ultimately enhancing overall member satisfaction.””
“BrandBastion has been significant in upholding the safety and positive engagement of our audience . With their continuous monitoring, this enables our internal team to focus on cases that require a personalized touch and our in-house expertise. Additionally, by providing us with up-to-date real-time reporting, including sentiment analysis and highlighted trends within our comments, BrandBastion empowers us to make immediate and efficient decisions in our marketing and customer engagement strategies .”
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“Our business is very seasonal, and our Member Support team was struggling to keep up with answering social media comments during our peak periods of ad spend. BrandBastion has been so helpful in enabling us to answer members and non-members quickly, no matter the time of the year!”
“BrandBastion is amazing for scooping out all of the stuff that we don't want to deal with, so to speak. And with that, you're able to tell your agents that you're only dealing with either neutral or positive content, and it's so much easier to engage with these, to give it a heart emoji, congratulate someone on their weight loss, tell them, you know what, they're struggling, you can get back on the wagon . The most important part is that you're giving back the engagement you want to receive.”
“Our community is like a family to many of our members, a place where they can come together, they can connect, they can motivate, and they can also stay accountable to each other. And it's grown into such a vibrant place for encouragement, positivity, and genuine connections. And through our partnership with BrandBastion, we're able to protect this amazing community and make our social media experience and community interactions better for everyone involved.”
“We recently teamed up with BrandBastion to run an A/B test. We wanted to see if managing comments would impact our performance. So, in one of our campaigns, BrandBastion took charge of handling all the comments, while in the other campaign, we simply let the comment section go unmanaged. And you know what? The campaign where BrandBastion managed the comments outperformed the other one by a long shot. We saw some serious improvements in our metrics like higher return on ad spend (ROAS), more purchases, better conversion rates, and a decrease in the cost per result.”
“BrandBastion has been instrumental in scaling community engagement, enabling our brand to seamlessly participate in social conversations and keep a strong pulse on brand sentiment.”
“BrandBastion helps us better understand and grow brand love by giving us insight into what our consumers are saying, how they feel about JD, and what they want to engage with. Through sentiment analysis, community protection, and identifying standout user-generated content, it enables us to create safer spaces for our fans, engage in meaningful conversations, and celebrate the moments that matter most to our community.””
AI launches and partners
What BrandBastion has launched and who it works with on AI.
- LaunchAstra, the AI AnalystAstra is an AI Analyst that provides a breakdown of key topics, sentiments, and insights from comments.
- LaunchAI summariesThe Understand solution offers AI summaries by email, Slack or Teams.
- LaunchAI reads full contextAI reads the post, caption, visuals, audio, thread, user, intent and sentiment.
- LaunchProprietary AIBrandBastion combines strategy, specialists and proprietary AI to protect reputation, engage customers, and understand social conversations.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Community engagement
- Account strategy
- Platform adoption
- Social customer care
- Retention
- Renewals
- Data analysis
- Organic social
- Enterprise leadership
- Social media
Tech stack
- CDN
- cdnjs
- Cloudflare
- Analytics
- Google Tag Manager
- Google Analytics 4
- Marketing
- HubSpot
- Libraries
- jQuery
- Font Awesome
- Swiper
- Three.js
- CMS
- HubSpot CMS
Company facts
- Headquarters
- New York, US
- Industry
- Marketing Services
- Sector (NAICS)
- Professional, Scientific, and Technical Services
- Peer
- Clients Blackbox
- Website
- brandbastion.com
- Careers
- brandbastion.com/careers
Roles by location
Where BrandBastion is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as BrandBastion that are hiring now.
Questions about BrandBastion
- Is BrandBastion hiring?
- Yes. As of November 4, 2026, BrandBastion has 12 open roles on Metaintro. The most are in Sales (7) and Customer Support (5).
- Where is BrandBastion hiring?
- BrandBastion is hiring in Argentina, Australia, Barcelona, Blackrock, Brazil, and Calgary, with the most open roles in Argentina.
- Who are BrandBastion's customers?
- BrandBastion names 30 customers, including JD Sports, Benefit Cosmetics, Mindvalley, Wildgrain, and V Shred.
- What skills does BrandBastion look for?
- Its open roles most often ask for Community engagement, Account strategy, Platform adoption, Social customer care, and Retention.