Bill Wright Toyota

“The buying experience was not bad but once they’ve sold you the vehicle the customer service is gone. We needed help with finding out who our loan was through and it was difficult to say the least to get any answers. Not to mention how unprofessional our salesman was. Its not your employees concern who their customers date and why they date them. It shows poor character to for one hit on your customers but to also talk about their partners while they are not there. I wouldn’t recommend this dealership, the salesman, or the finance person.”

“Parts department NEVER answer the phone, on hold for 10 minutes at a time. Terrible customer service.”

“My girl took her car in for service/screen malfunction update. AC wasn’t working/car almost overheated later that day because they didn’t reconnect a fan. Negligent techs…”

“Low inventory for what I need”

“Marcus Markham was very helpful and courteous sales consultant.”

“Everything is great but over priced.”

“Welcoming open floor plan in the building but kind of weird to give out personal info sitting at a random table top now "office" space. But very nice people to deal with.”

“Just another fun day of recall updates. The coffee is good and hot! I get to see great people. Always a good time.”

“The team at Bill Wright go above and beyond everytime I take my vehicle in. I have been to other Toyota dealerships and Bill Wright feels like a completely different brand. The waiting area has plenty of space, plenty of TVs, plenty of charging stations, as well as plenty of quiet space. They even have a cafe/restaurant in the location. I would definitely recommend Bill Wright Toyota for all your service needs.”

“Our experience for our 1st maintenance on our 2022 4 Runner was perfect. The staff were efficient, friendly and respected our time. Thank you”

“Medka has been my service advisor the last several times. He does a great job. Always friendly. Always able to answer any questions I may have. Also the shuttle drivers are friendly as well. I like the shuttle. It definitely makes it easier. I appreciate Bill Wright Toyota. Clean,friendly,capable. Thank you”

“Thomas and staff helpful as always!”

“Chris Moynier is the best! He is the Toyota Camry of service. Safe, reliable, and I'd trust him with my daughter.”

“Super fast, very friendly and super helpful.”

“Polite and courteous, a short wait time.”

“I was beyond pleased with the outcome. Although I asked how much the serpentine belt was, I never approved them to replace it and they did it without my consent. Then charged me $300 for a 15 minute job but charged me an hour. Praying their results are true. Time will tell.”

“The service was good, I was constantly updated on the status of my car. Going to the dealership is always more expensive so that was expected, but my car is running great! I was there for quite a while but they had a nice little cafe inside where I could get lunch. They have so many places to sit and charge your devices.”

“I was stuck in Bakersfield after losing my keys and really needed to get home to my family in LA. Nicole Willingham at Bill Wright Toyota was an absolute lifesaver. She was incredibly kind, patient, and went out of her way to support me through a really stressful situation while I figured out a solution. Honestly couldn't have asked for better customer service. Ask for Nicole if you ever need help here in Bakersfield.”

“Service was completed in advised timeframe. Jose kept me posted on what was going on.”

“(Translated by Google) Good treatment and good service (Original) Buen trato y buen servicio”