Assort Health

““Assort Health has completely transformed how we manage patient access. The AI handles scheduling over 100 providers across 6 specialties with precision, and integration with our EHR keeps everything up to date to reduce additional work from our team. Our patients get through faster, our staff can focus on care, and we’re seeing meaningful gains in both satisfaction and revenue.””

““Assort has fundamentally changed how we approach patient access. We’re handling more calls and scheduling more appointments without adding headcount. The impact on efficiency, cost savings, and patient experience has been tremendous – and our patients appreciate the responsiveness and ease of interacting with the system.””

““We needed a healthcare-specific solution that could handle real clinical complexity and evolve with our practice. Assort stood out because they understand specialty care, deliver precision, and give us a scalable, long-term path forward.””

“By going with Assort on the inbound side as well as the outbound side, we have been able to grow our practice in ways I didn't even think were possible. This would not be possible if we didn't have Assort.”

“"Patient access is the number one thing we've built our practice around: great access with great outcomes. If you're not answering the phone or giving patients ways to reach you, even after hours, you can lose business. Assort’s agent lets us be there 24/7, keeping schedules full and making a huge difference for both our patients and our front office staff."”

“What Assort brought to us was the ability to address our single greatest operational roadblock, which was patient access to the practice. It was almost an immediate solution. Our hold time has gone to almost zero, our calls are being answered, and patients are able to get seen by providers in a more timely manner.”

“We had long hold times, and dropped calls because people didn't want to wait on hold. Those were missed opportunities and just a lot of stress for our staff. Now we have 'Sophie.' If you wake up at 9 o'clock at night or 4 o'clock in the morning, just call Sophie and she'll get you scheduled.”

““On our scheduling guidelines, we have that “retinal detachment” needs to be scheduled within one to two days. So Assort can identify the urgency of that appointment and get the patient in as soon as possible based on our guidelines.””

“Most people would tell you that Sophie is more accurate,”

“I love the button so much I put it in my big group chats. ‘If you need to schedule, here's the link to schedule with us,’”

“Before, my patient care coordinator spent so much of her time scheduling patients, rescheduling, and moving them around. Assort has taken that load off her plate and enabled her to help me help my patients better.”

“By having Cheryl, we are able to spend more time helping the patients who need a little bit more care over the phone. Some patients have difficult situations, and we’re able to spend time with them and help them resolve them.”

“The vast majority of our referrals, Assort is working end to end. There’s very little intervention needed by our referral coordinators, and that frees them up to work on the more challenging referrals that require deeper dives.”

““Whoa!!! I didn't have a great experience with the Virtual Assistant that [my] plumber uses when I called for service the other day...BUT Annapolis Internal Medicine's Virtual appt scheduler was AMAZING!!!!!!!!! So So Sooooooo much better than talking to a human!!!!!!!!!””