AssetWorks

“We were able to work out any small kinks with this pilot group, and then rolled it out to our Canada-based drivers,”

“But it has smoothed out and now it works phenomenally for us.”

“Ferus saw the impact on their business right away as they went from billing their clients from 2-3 weeks down to days.”

“We were concerned from previous experience that the training would be difficult, but it ended up not being a problem.”

“Training was simple and quick, and we liked not having a dual system – it was an all-in-one,”

“We loved the ticketing and mapping software, plus the tablet and other hardware.”

“The early returns on AssetWorks FSS are quite positive. There’s a lot underway and it’s been a lot of hard work but we’re already starting to see real benefits across our fleet.”

“By transitioning our workforce to work remotely from home, it’s critical to handle less paper from an administrative and safety perspective,” continued Reimer. “Our drivers complete their ticket electronically and this allows them to avoid coming in to drop off tickets, speeding up the administrative side and allowing them to be in contact with a lot fewer people.”

“We view AssetWorks as being able to help assist us with that. By speeding up the time it takes to process a load ticket, we will ultimately be able to receive payment faster.”

“The electronic tablets we’re using will help with that. There’s no separate program and it links right into FSS.”

“Safety supervisors are able to look at statistics of different driver behaviors in real time.”

“While we have safety supervisors out in the field doing audits on our fleet,” Reimer said. “Having FSS allows us to keep a closer eye on more of our trucks in real-time and collect more information on the current status of our fleet.”

“From a time-related perspective, working in areas all over Alberta and Saskatchewan, the time it took to collect paper tickets and bring them into field offices was always posing challenges,” Reimer noted. “AssetWorks FSS allowed us to see data in real time. It speeds up invoicing, and in turn, we can speed up the payment from our customers.”

“"EDGE has allowed us to have real data to work with which has enabled us to see exactly what is happening with the fleet and in the workshop, enhancing decision making.””

“EDGE has allowed us to have real data to work with which has enabled us to see exactly what is happening with the fleet and in the workshop, enhancing decision making. We can plan workflows better and anticipate workshop demands, ensuring we maximise the productivity of our modern in-house vehicle maintenance facilities.  It has also improved the administration of compliance, for example inspection documents are instantly loaded into the system for future reference”

“‘after quite an extensive procurement process and looking at several different systems, we felt that FleetFocus was a system which could give us the granular detail we were looking for’.”

“I keep more trucks busy on the road using AssetWorks, and I can keep trucks loaded both ways. I can plan the entire day to maintain efficient operations and service my customers in real-time,”

“Everyone in the Calgary office is accommodating, and the 24-hour support is a bonus. Any issues that arose with implementation were resolved quickly, and the support team was always there to help when I called,”

“I used to spend hours on the phone trying to locate my drivers, but with AssetWorks, I can immediately see where my trucks are, and see how close they are to site rather than just randomly guessing,”

“We don’t have to send physical ticked inspection sheets to other departments or third-party organisations anymore- it is in most cases direct handoffs with no third-party involvement.    If we need to share information on inspections, we simply allow read-only access to the system”

“[FleetFocus] came in and spent some time with us delivering the end-to-end formal training, and that was made easy by the expertise from the FleetFocus team and the early buy-in and commitment from the Redcar team – what followed then was lots of questions and more learning,”

“For the change to work long term, I was committed to ensuring that this was a team shared vision and not just my own,”

“The software has a modern look and feel. It is a drag-and-drop solution which can be used by the whole business,”

“I would say that we have a much more focused workforce due to working on things in a much more dedicated and efficient way, and that is absolutely 100 per cent down to the processes that have been developed and built within AssetWorks and the whole change in culture as a result”

“It was a no-brainer for me upon seeing the system. I’ve seen a range of other systems, and they almost did what we needed them to, but not as comprehensive as FleetFocus”