AssemblyAI

“The transcription accuracy, reliability, and speed of AssemblyAI's API have greatly enhanced our operations.”

“Speed and accuracy power our multi-agent AI workflows, enabling us to deliver high-quality results at scale. This has become a vital enabler in making our multi-agent workflows smarter, faster, and more efficient.”

“The 30-40% reduction in speech-to-text errors has significantly improved our production efficiency and client satisfaction. We've achieved industry-leading word error rates for non-English audio, which is critical for serving our enterprise clients.”

“AssemblyAI was very helpful about working with us to do experiments to compare both the Word Error Rate and the overall timing accuracy. That, combined with a better price point, were big reasons why we switched.”

“AssemblyAI's combination of reliability and affordability makes it an essential partner for healthcare providers like ourselves looking to implement voice AI solutions.”

“Constant improvements—like language expansion and speaker identification—allow us to offer more to our customers.”

“The biggest impact AssemblyAI has had has been in enabling our technical team to focus on workflow-specific features rather than a general speech-to-text pipeline,”

“We've been able to grow very quickly in our first commercial year, in large part thanks to our use of AssemblyAI's APIs,”

“In the medical context, accuracy is highly important….[and] there can be multiple people present. Separating them is key to accuracy.”

“AssemblyAI has been a fundamental block to our business, enabling us to focus product efforts on behavioral health-specific workflows.”

“The technical complexity of training, maintaining, and monitoring speech-to-text pipelines was too great for a company of our size.”

“AssemblyAI has a real high-touch personal service. It's a great partnership and we're very collaborative and get to test new AI models early and work together. And AssemblyAI is really pushing boundaries, helping us create a well-rounded conversation intelligence platform.”

“Grain is the heart of our day-to-day operations. We use it to provide visual meeting recaps to clients and partners, capture high impact moments on delivery meetings, and provide real-world training and support to our team.”

“We couldn't sign companies like Abercrombie and Fitch or TUI Travel without having a call offering. These have been very impactful contracts for us.”

“The transcript quality is critical, both for user perception and our AI models. Once you lose trust in transcript accuracy, you erode trust in the product. For text classification, phrase detection, and agent evaluation, the language has to be correct - otherwise, the whole system falls apart.”

“It was all those factors that led us towards AssemblyAI, and our customers immediately noticed the accuracy of our transcripts.”

“AssemblyAI's API is core to our real-time transcription offering and will remain central as we scale. They've removed every barrier that was holding us back: technical, financial, and operational. For early-stage founders and startups, the unlimited streaming feature is particularly crucial. It's the difference between constantly worrying about infrastructure and actually building your product.”

“The cost saving is literally the difference between being profitable or not for us. But beyond the economics, AssemblyAI gave us something invaluable: peace of mind. We can focus on building our product instead of worrying about infrastructure limits.”

“It took us just four days to implement AssemblyAI. The API was intuitive to integrate, and the documentation was comprehensive.”

“The support quality was exceptional from day one. We had multiple AssemblyAI team members providing assistance. Even as a free trial user, I got responses within five minutes—at 1 am, on weekends, it didn't matter.”

“We needed a provider that could grow with us. Our platform's success depended on having unlimited concurrent streams, reasonable pricing, and responsive support—all while protecting our customers' privacy.”

“It made it easier to just think about AssemblyAI as part of our rolled-up cloud costs, which helps us stay nimble,”

“The accuracy of transcription is critical to the value we deliver to our customers. Humans communicate in a very messy fashion.”

“Assembly has done a fantastic job with transcriptions at scale. It's accurate, fast, and reliable.”

“Assembly has saved us countless hours managing models and provided exceptional accuracy. Reliably high-quality transcripts are the foundation of Dexa's search.”