Arkansas Federal Credit Union

““We were much impressed with Arkansas Federal’s ability to connect, and we were treated like real people.””

““We had originally financed with a large national bank and really wanted someone local who we could get to know and trust,””

““The service was smooth and streamlined. There never was a problem.””

““Arkansas Federal employees made it very clear that they wanted to work with us and get our business, but not in a pushy way at all. We felt like they were going to take care of things.””

““We were thoroughly impressed with the exemplary service. It was highly professional, responsive and efficient,””

““We’ve always valued Randy’s deep knowledge and his dedication to going above and beyond,” Kelly said. “As a trusted resource, Randy has provided expert guidance, promptly addressed our questions and concerns, and continued to support us as we navigated our first year in business!””

““Randy was amazing,” Kelly said. “He really took the time to explain the loan process in a way that made sense. It wasn’t overwhelming. It actually felt doable.””

“The best thing about Arkansas Federal is the people,” she said. “All the people we’ve dealt with there have been so very nice and helpful.”

“She has always been friendly, professional, caring and prompt,” Donna said. “Every time I had a question, she was so good to not only answer the question but assure me that my questions were welcome at any time. She even had tissues when I needed them.”

“I emailed Tery, and she very quickly helped determine that I could purchase a new home. She took care of the change in ownership of our old home and getting the details in my name. She took care of everything for my new home as well, and was very patient with me through the process since it was a time of intense grief.”

““Arkansas Federal is very friendly, and its employees really get to know you on a first name basis,” Devin said. “They have patience and will help you figure out a loan to fit your needs.””

“I’ve always said that what makes Arkansas so unique is the magnificent beauty that’s here, and most of all, the people,” Dovish said. “Genuine, kind-hearted folks that would do anything to help out their fellow man. Life here is what life was meant to be.”

“We were extremely happy with the interest rate we got then, compared to other financial institutions, and that’s why we returned to finance our dream home,” Dovish said. “No one can beat Arkansas Federal Credit Union. Period.”

“Thanks to the low interest rate we were able to get with Arkansas Federal Credit Union, our dream home became a reality with mortgage payments that we could afford,” he said.”

“Our experience working with Kevin was simply amazing,” Dovish said. “He patiently guided us every step of the way and was very thorough in every detail. His expertise made the whole process smooth and easy. We were pleasantly surprised with the low interest rate he was able to get for us.”

““I enjoy being a member of Arkansas Federal because they are always helpful when I need something,” she said. “If someone doesn’t know the answer, they will work until they find someone who does know the answer to my questions. I have had a positive experience working with Arkansas Federal because their customer service is spectacular.””

““I don’t know what I would have done without her,” Chloe said. “Debbie was very knowledgeable, approachable and easy to work with.””

““I was extremely nervous because I had never gone through it before, but Debbie was there for me every step of the way,” Chloe said. “She made sure to check in with me occasionally and was quick to answer any questions that I had.””

““It’s hard to compare the service to other banks or credit unions because this is our first house,” Charles said. “But on a scale of 1 to 10, I would rate it a 9. We love our closing gift, which included an ottoman…it’s sitting in the living room right now. “I will definitely recommend Arkansas Federal to others.””

““This is the first mortgage for us,” Charles said. “It was a lengthy process, and they walked us through it from the beginning. Anytime you’re getting a mortgage, it’s going to be stressful. Working with Arkansas Federal was nearly painless.””

“With Arkansas Federal, when I have questions I can always get answers,” Cathy said. “No matter what, they’re always friendly. I’ve never had any problems with my accounts. I continue to trust Arkansas Federal and recommend it all the time.”

“Debbie is very knowledgeable, easy to work with and gave us personal attention,” Cathy said. “When I had questions, she got right back to me.”

““Location-wise, Arkansas Federal is really convenient,” she said. “And how it goes above and beyond for its customers really surprised me.””

““We always had a good, solid relationship with Roane and now have one with Arkansas Federal,” she said. “We knew he would take care of us. He’s always been straight forward with me.””

“After we got married and had kids, we purchased a boat,” Brenda said. “Going to the lake and boating are very important parts of our lives. We always dreamed of owning a house on a lake with a boat dock but had come to the conclusion that we wouldn’t be able to afford one. Arkansas Federal helped make our dream come true.”