Actionstep
Software Development
Actionstep is a global software business that provides midsize law firms with the tools they need to confidently embrace the future of law, while ensuring the ongoing success of their practice. As the first true cloud-based law firm management platform in the world, Actionstep has been empowering law firm modernization for decades, with continuous product innovation and excellence.
Is Actionstep hiring?
Yes. As of November 2, 2026, Actionstep has 17 open roles on Metaintro. 9 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Customer Support (Legal Accounting)Customer SupportEdmonton, Alberta, Canada · Remote · CA$55K – CA$60K/yrEdmonton, Alberta, CanadaRemoteCA$55K – CA$60K/yr13d ago
- Customer Support (Legal Accounting)Customer SupportCalgary, Alberta, Canada · Remote · CA$55K – CA$60K/yrCalgary, Alberta, CanadaRemoteCA$55K – CA$60K/yr13d ago
- Customer Support (Legal Accounting)Customer SupportVancouver, British Columbia, Canada · Remote · CA$55K – CA$60K/yrVancouver, British Columbia, CanadaRemoteCA$55K – CA$60K/yr13d ago
- Product Content SpecialistWritingDenver, Colorado, United States · Remote · $75K – $85K/yrDenver, Colorado, United StatesRemote$75K – $85K/yr29d ago
- Customer Support AnalystCustomer SupportPerth, Western Australia, Australia · HybridPerth, Western Australia, AustraliaHybrid—29d ago
- Strategic Financial Analyst - FP&A / Commercial - Global SaaS TechFinanceToronto, Ontario, Canada · RemoteToronto, Ontario, CanadaRemote—Oct 1, 2026
- Strategic Finance AnalystFinanceToronto, Ontario, Canada · RemoteToronto, Ontario, CanadaRemote—Oct 1, 2026
- Customer Support Analyst (Legal Accounting)Customer SupportOregon, United States · Remote · $55K – $60K/yrOregon, United StatesRemote$55K – $60K/yrSep 30, 2026
Hiring pattern
How fast Actionstep is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 14 companies Actionstep names as customers.
Customers hiring now1
- Affinity Consulting Group4 open roles
Other customers13
- Hedges Law
- Taylor Law
- Clumber Consultancy
- Johnstone & Reimer
- Arrowsmith Law Limited
- ASCO Legal
- Elder Care Law of Tennessee
- Ignition Law
- Lawhub
- Provident Law
- Danny King Legal
- Gower, Wooten & Darneille
- Howells Solicitors
What their customers say
Quotes from people at Actionstep's customers.
““Today, we consider ourselves to be leaders in the use of true cloud-based technology to support our goal of delivering high-end legal services to our clients. Our people have been very surprised by the benefits of moving to a thoroughly modern practice management system. We believe if we can make our people happy, then we will make our clients happy. Actionstep and Advantage share our values and continue to work shoulder to shoulder with us to make everyone happy. Now that’s what I call collaboration! They have helped us to do more with less, for less!””
““I searched specifically for a program that would allow me to handle my front office (client and case management) and back office (financial accounting) needs, and this does the job. We have been able to get our bills out more quickly and my bookkeeper loves it. The user interface is clean and the response rate is rapid. Information is so much easier to find in Actionstep than in the program we used before (PCLaw). The search function is powerful.””
““We have many clients who have always used server-based software who have been contemplating going to a cloud solution. Because of the flexibility of Actionstep, and the depth of front and back-office flexibility, we have successfully migrated firms to Actionstep. The workflow and automation features have proven to be an important factor for our clients when it comes to increasing efficiency and profitability.””
““We absolutely love Actionstep. It has been a big part of our growth from just 2 to 30 in 4 years.””
““Actionstep is a superb practice management system that has given us a distinct advantage in our market. Document generation is second to none. It makes us look sharp, with a level of efficiency that other firms will struggle to match.””
Show 8 more quotesShow fewer
““Implementing Actionstep has meant that we didn’t need to incur the significant capital and ongoing cost of maintaining a server on-premise or in the cloud. We have found the system user-friendly and intuitive. I have heard it as likened to the ‘Xero’ for legal practice management software and wholly agree it has the potential to revolutionise the legal industry in a similar way.””
““Actionstep has allowed us to grow, it has allowed us to expand because it adds systems, adds organization, and efficiency. It gives me a platform for recurring revenue streams. It let me build a successful business that someone else wanted to buy.””
““Actionstep makes our lives a lot easier by giving us absolute business certainty that an awful lot of the regulatory function – onboarding, client management, weekly reporting, WIP reports – are all absolutely bang on accurate.””
““If you really enjoy administration, do it the old clunky way. If you want to bill your clients and have a better use of your time, Actionstep’s it.””
““Life is complicated for lawyers now. Actionstep Practice Management does a great job simplifying my practice all in one, neat place.””
““With Actionstep, we’ve built this beautiful scaffold that runs our entire business. It makes everything so much easier.””
““Actionstep has been an absolute boon to our practice. It has allowed us to capture more time, communicate more effectively with clients, and handle a larger volume of cases.””
““Actionstep is like Lego. It’s case management in the middle, but you can add APIs, processes to the front, reporting to the back… it’s fully buildable.””
AI launches and partners
What Actionstep has launched and who it works with on AI.
- LaunchActionstep AI featuresActionstep offers AI features to improve time capture, client intake, filing, and administration, and helps law firms incorporate AI into their work and operations.
- LaunchAI featuresActionstep offers AI features for time capture, client intake, filing, and administration to help law firms incorporate AI into their work and operations.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Communication
- Screen sharing
- Customer service
- Root cause analysis
- Ticket management
- Phone support
- Technical adaptability
- Gross margin
- Financial modeling
- Commission calculations
- Excel
- ERP systems
Tech stack
- CMS
- WordPress
- Analytics
- Google Analytics 4
- Google Tag Manager
- Libraries
- Swiper
Company facts
- Headquarters
- Auckland, NZ
- Founded
- 2004
- Industry
- Software Development
- Sector (NAICS)
- Information
- Peer
- Website
- actionstep.com
Sources: Headquarters and Founded from Wikidata
Roles by location
Where Actionstep is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Actionstep that are hiring now.
Questions about Actionstep
- Is Actionstep hiring?
- Yes. As of November 2, 2026, Actionstep has 17 open roles on Metaintro. 9 were posted in the last 30 days. The most are in Customer Support (10), Finance (4), and Product/Project Management (1).
- Where is Actionstep hiring?
- Actionstep is hiring in Denver, Calgary, Toronto, Vancouver, Brisbane, and Edmonton, with the most open roles in Denver.
- Does Actionstep offer remote or hybrid work?
- 12% of open roles are hybrid and 88% are remote.
- Who are Actionstep's customers?
- Actionstep names 14 customers, including Affinity Consulting Group, Hedges Law, Taylor Law, Clumber Consultancy, and Johnstone & Reimer.
- What skills does Actionstep look for?
- Its open roles most often ask for Communication, Screen sharing, Customer service, Root cause analysis, and Ticket management.